Transferring Information To And From Your Computer; Backing Up And Restoring Data - Palm PRE 2 User Manual

Transferring information to and from your
computer
I bought a song through Amazon MP3 and want to transfer it
to my computer
You can copy music files on your phone to your computer for use with a
desktop music player. For instructions, see
and your computer.
I copied files from my computer, but I can't see or play them on
my phone
When you connect your phone to your computer in USB Drive mode, you
can copy any file onto your phone. However, each media application on
your phone—Photos, Music, and Videos—can display or play files in certain
file formats only. If your media file is in an unsupported format, you can't use
it on your phone.
For a list of supported photo types, see Photos. For a list of supported music
file types, see Music. For a list of supported video file types, see Videos.
When I open the folder representing my phone from my
computer, I see subfolders. Do I need to move my files into
these folders?
The default folders are there to help you organize files you copy to and from
your computer. But you can copy files from your computer into any folder
you want—you can create your own folders, or just drag your files to the top
level of the drive. As long as the file is in a supported format, your phone can
detect and open it.
The one exception is ringtones: If you want to use a sound file as a ringtone,
you need to move it into the ringtones
Copy files between your phone
folder.
NOTE If you move a music file into the ringtones folder, the Music application
cannot find it.
I can't find the Media Sync button
The webOS platform no longer supports Media Sync mode. If you
transferred media files to your phone using media sync, you can still view or
play the files on your phone. However, some videos may not display a
thumbnail image in the videos list, and album art may not be displayed.
To get the files to appear with thumbnail images and album art, reimport
the files to your phone using either copy and paste in USB Drive mode (see
Copy files and folders using USB Drive
Copy music, photos, and videos using third-party

Backing up and restoring data

I need to reset my phone but don't understand the difference
among the erase options
The four erase options are as follows:
Erase Apps & Data: Erases all application data and settings, as well as any
applications you installed from App Catalog.
Erase USB Drive: Erases all files stored in USB drive storage, such as
pictures, videos, and music.
Full Erase > Full Erase: Erases application data and settings, apps you
installed, and USB drive storage files. Select this option if you want a clean
erase of your currently installed apps and files but plan to continue using the
phone.
mode) or a third-party solution (see
software).
Chapter 14 : Troubleshooting 235