Dell Latitude E4200 Service Manual

Dell Latitude E4200 Service Manual

Hide thumbs Also See for Latitude E4200:
Table of Contents

Advertisement

Dell™ Latitude™ E4200 Service Manual
Troubleshooting
Card With Bluetooth
Wireless Technology
Display Assembly
Working on Your Computer
Battery Slice
Camera
Service Panel
Coin-Cell Battery
WLAN/WiMax Card
Palm Rest Assembly
WWAN Card
Fan
Latitude ON™ Card
DC Power Cable
Radio Switch Board
System Board Assembly
Solid State Drive
Heatsink Assembly
LED Cover
Smart Card Reader
Keyboard
Speaker
Flashing the BIOS
 
 
 Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION:
A CAUTION indicates potential for property damage, personal injury, or death.
If you purchased a DELL™ n Series computer, any references in this document to Microsoft
Information in this document is subject to change without notice.
© 2008-2009 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, Latitude, Latitude ON, and the DELL logo are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is
used by Dell under license; Intel is a registered trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows, Windows Vista, and the Windows Vista start
button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
October 2009     Rev. A02
Model PP15S
®
®
®
Windows
operating systems are not applicable.

Advertisement

Table of Contents
loading

Summary of Contents for Dell Latitude E4200

  • Page 1 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, Latitude, Latitude ON, and the DELL logo are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license;...
  • Page 2: Top View

      NOTICE: Always use the Dell AC adapter that came with your laptop. If you use any other commercially available AC adapter—or the AC adapter from earlier models of Dell computers—you can damage the battery slice or the laptop.  ...
  • Page 3 NOTICE: When you disconnect the Dell AC adapter cable from the laptop, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable. When you wrap the AC adapter cable, ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable.
  • Page 4: Charging Your Battery Slice

    The operating time of a battery slice depends on the number of times it is charged. To check the battery charge, press and release the status button on charge gauge (see Bottom View) to illuminate the charge-level lights. Each light represents approximately 20 percent of total battery charge. For general battery information, see the Dell Technology Guide at support.dell.com.  Specifications   Latitude E4200 Battery Slice  ...
  • Page 5 Input voltage 100–240 VAC Input frequency 50–60 Hz Rated output voltage 19.5 VDC   Ports and Connectors  Docking 100-pin connector   Latitude E4300 Battery Slice   Physical Height 8.9 mm (0.35 inch) to 10.5 mm (0.41 inch) Width 298.9 mm (11.8 inches) Depth 200.33 mm (7.9 inches) Weight...
  • Page 6: Recommended Tools

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 7: After Working On Your Computer

    After you have completed the replacement procedures, ensure you connect the external devices, cards, cables, etc. before turning on your computer. NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.
  • Page 8: Flashing The Bios From A Cd

    1. Ensure that the AC adapter is plugged in, the main battery is properly installed, and a network cable is attached.   2. Turn on the computer.   3. Locate the latest BIOS update file for your computer at support.dell.com.   4. Click Download Now to download the file.  ...
  • Page 9 1. Ensure that the AC adapter is plugged in and that the main battery is installed properly.   2. Verify that the USB port is enabled in the system setup program. See the Dell™ Technology Guide on your computer or at support.dell.com for information on enabling the USB port.
  • Page 10: Removing The Card With Bluetooth Wireless Technology

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.  Removing the Card With Bluetooth Wireless Technology   1. Follow the procedures in Before Working on Your Computer.
  • Page 11   6. Replace the LED cover (see Replacing the LED Cover).   7. Follow the procedures in After Working on Your Computer. Back to Contents Page  ...
  • Page 12: Removing The Camera

      CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer.
  • Page 13 4. Replace the display panel (see Replacing the Display Panel).   5. Replace the display bezel (see Replacing the Display Bezel).   6. Replace the display assembly (see Replacing the Display Assembly).   7. Follow the instructions in After Working on Your Computer.
  • Page 14: Removing The Coin-Cell Battery

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Follow the procedures in Before Working on Your Computer.
  • Page 15 battery cable LED board cable coin-cell battery       4. Replace the keyboard (see Replacing the Keyboard).   5. Replace the LED cover (see Replacing the LED Cover).   6. Follow the procedures in After Working on Your Computer. Back to Contents Page  ...
  • Page 16: Removing The Display Assembly

    CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.  Types of Liquid Crystal Display (LCD) Covers The five LCD cover designs that can be ordered in different color options are:  WLAN support only with short antenna cable:...
  • Page 17: Replacing The Display Assembly

    CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Align the display hinges with the holes in the base of the computer, and lower the display into place.
  • Page 18: Removing The Display Bezel

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Follow the instructions in Before Working on Your Computer.
  • Page 19: Removing The Display Panel

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   CAUTION: The tabs on the outer edges of the display panel are made of very thin metal, and could cut the skin if not handled with care.
  • Page 20: Replacing The Display Panel

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   CAUTION: The tabs on the outer edges of the display panel are made of very thin metal, and could cut the skin if not handled with care.
  • Page 21: Removing The Display Hinges

    CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. NOTE: The display hinge panels are labeled "L" (left) and "R" (right).
  • Page 22 CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. NOTE: The display hinge panels are labeled "L" (left) and "R" (right).
  • Page 23   8. Replace the service panel (see Replacing the Service Panel).   9. Follow the procedures in After Working on Your Computer. Back to Contents Page  ...
  • Page 24: Removing The Fan

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Follow the instructions in Before Working on Your Computer.
  • Page 25: Replacing The Fan

    CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Hold the fan with the cable on the right side, and align the screw holes in the fan with the screw holes in the base assembly.
  • Page 26: Removing The Heatsink Assembly

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Follow the instructions in Before Working on Your Computer.
  • Page 27: Replacing The Heatsink Assembly

    CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Align the four captive screws on the heatsink assembly with the screw holes on the system board and secure the screws. Tighten the four numbered screws in sequential order.
  • Page 28: Removing The Keyboard

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Follow the procedures in Before Working on Your Computer.
  • Page 29   3. Replace the two M2 x 3-mm screws at the top of the keyboard.   4. Replace the LED cover (see Replacing the LED Cover).   5. Follow the procedures in After Working on Your Computer. Back to Contents Page  ...
  • Page 30   Replacing the Latitude ON Card   CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. NOTE: The Latitude ON™ card is optional and may not be present in some computers.  Removing the Latitude ON Card  ...
  • Page 31  Replacing the Latitude ON Card   1. Connect the Latitude ON card connector to the system board connector.   2. Replace the M2 x 3-mm screw.   3. Connect the two antenna cables to the card. Connect the white antenna cable to the connector marked with the white triangle, and connect the black antenna cable to the connector marked with the black triangle.
  • Page 32: Led Boards

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Follow the procedures in Before Working on Your Computer.
  • Page 33   CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Follow the procedures in Before Working on Your Computer.
  • Page 34 6. Replace the LED cover (see Replacing the LED Cover).   7. Follow the procedures in After Working on Your Computer. Back to Contents Page  ...
  • Page 35: Removing The Led Cover

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Follow the procedures in Before Working on Your Computer.
  • Page 36: Removing The Memory Module

    See "Specifications" in your Setup and Quick Reference Guide for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty.  Removing the Memory Module  ...
  • Page 37 As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer: ®  In Windows XP, right-click the My Computer icon on your desktop. Click Properties® General. ®  In Windows Vista , click Start ® Help and Support® Dell System Information. Back to Contents Page  ...
  • Page 38: Removing The Palm Rest Assembly

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Follow the instructions in Before Working on Your Computer.
  • Page 39: Replacing The Palm Rest Assembly

    CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Holding the palm rest at an angle, connect the front of the palm rest to the computer, securing all tabs.
  • Page 40   3. Replace the twelve silver M2 x 5-mm screws on the palm rest in the holes labeled "P".   4. Gently connect the ExpressCard and touch pad cables to the system board using the latches near the cable connectors.  ...
  • Page 41: Removing The Dc Power Cable

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Follow the instructions in Before Working on Your Computer.
  • Page 42   2. Route the DC power cable in the base assembly.   3. Connect the DC power cable to the system board.   4. Replace the palm rest assembly (Replacing the Palm Rest Assembly).   5. Replace the coin-cell battery (see Replacing the Coin-Cell Battery).
  • Page 43 CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. NOTE: The radio switch board is optional and may not be present on your computer.
  • Page 44 Connect the Latitude ON card cables to the connectors on the front left side of the board, connecting the gray cable to the connector marked with a "G" and the black cable to the connector marked with a "B". NOTE: It is important to reconnect all of the cables to their correct posts when replacing related components.
  • Page 45: Removing The Smart Card Reader

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Follow the instructions in Before Working on Your Computer.
  • Page 46 CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Holding the smart card reader with the cable on the right side, place the reader into the base assembly, and slide the reader to the left to secure the tabs in the base assembly.
  • Page 47: Removing The Speaker

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Follow the instructions in Before Working on Your Computer.
  • Page 48   1. Holding the speaker facing down with the cable on the right side, align the screw holes in the speaker with the holes in the base assembly, and lower the speaker into the base assembly.   2. Replace the M2 x 3-mm screw in the speaker.  ...
  • Page 49: Solid State Drive

      Removing the Solid State Drive and Cable Assembly   Replacing the Solid State Drive and Cable Assembly NOTE: Dell does not guarantee compatibility or provide support for hard drives obtained from sources other than Dell.  Removing the Solid State Drive and Cable Assembly  ...
  • Page 50 After Working on Your Computer.   8. Install the operating system, drivers, and utilities for your computer, as needed. For more information, see the Setup and Quick Reference Guide that shipped with your computer or on support.dell.com. Back to Contents Page  ...
  • Page 51: Removing The Service Panel

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.  Removing the Service Panel   1. Follow the procedures in Before Working on Your Computer.
  • Page 52: Removing The System Board Assembly

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   1. Follow the instructions in Before Working on Your Computer.
  • Page 53 base assembly screws (2) right I/O board guide pins (2) connector release       16. Disconnect the right I/O board cable from the system board by gently pulling on the connector release.   17. Disconnect the smart card reader cable from the system board by gently lifting up on the release latch.  ...
  • Page 54: Replacing The System Board Assembly

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   NOTICE: Ensure that any loose cables do not get caught beneath the system board.
  • Page 55 25. Enter the system setup program to update the BIOS on the new system board with the computer Service Tag. For information on the system setup program, see the Dell™ Technology Guide on your computer or at support.dell.com. Back to Contents Page...
  • Page 56: Removing The Taa Board

    CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. NOTE: The Trade Agreements Act (TAA) board is optional and may not be present in some computers.
  • Page 57 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, Latitude, Latitude ON, and the DELL logo are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license;...
  • Page 58: Troubleshooting Tools

    NOTE: After the computer completes POST, the Num Lock light may remain on, depending on your BIOS settings. For more information on using the system setup program, see the Dell™ Technology Guide on your computer or at support.dell.com.   Diagnostic Light Codes During POST...
  • Page 59: Dell Diagnostics

    When the test completes, record the test results and then press any key to return to the previous menu.   5. At the Dell Diagnostics Main Menu, left-click with the touch pad/mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics Main Menu).
  • Page 60: Starting The Dell Diagnostics From The Drivers And Utilities Media

    When the test completes, record the test results and then press any key to return to the previous menu.   10. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics Main Menu).
  • Page 61: Error Messages

    NOTE: When contacting Dell Support, have your Service Tag ready. The Service Tag for your computer is located at the top of each test screen. The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:  ...
  • Page 62: Solving Problems

     If an error message occurs in a program, see the program's documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view.
  • Page 63: Optical Drive Problems

    Turn off standby mode in Windows before writing to a disc — For information about setting power options, see the Dell™ Technology Guide on your computer or at support.dell.com. You can also search for the keyword standby in Windows Help and Support for information on power management modes.
  • Page 64: Ieee 1394 Device Problems

    If your IEEE 1394 device is listed, Windows recognizes the device.   If you have problems with a Dell IEEE 1394 device — Contact Dell Support.    If you have problems with an IEEE 1394 device not provided by Dell — Contact the IEEE 1394 device manufacturer.   Lockups and Software Problems  ...
  • Page 65: A Program Crashes Repeatedly

    Dell Diagnostics) to test the integrated memory.  If the integrated memory fails the Dell Diagnostics Pre-boot System Assessment (PSA), the system board is defective and needs to be replaced (see System Board Assembly).  If the integrated memory passes the Dell Diagnostics PSA, ensure that the user-accessible memory module you are using is supported by your computer.
  • Page 66: Power Problems

    Check the external speaker audio cable connection — Ensure that the audio cable for your external speakers (see the documentation provided with your speakers) is securely inserted into your computer's headphone connector (see the Setup and Quick Reference Guide for your computer at support.dell.com).  ...
  • Page 67: Dell Technical Update Service

    If the external monitor works, the computer display or video controller may be defective. Contact Dell Support.  Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.
  • Page 68 Back to Contents Page  ...
  • Page 69: Removing The Wlan/Wimax Card

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   NOTICE: Insert a WLAN or WiMax card only into the slot labeled WLAN/WiMax.
  • Page 70   NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card.   NOTICE: To avoid damage to the WLAN or WiMax card, ensure the cables are not under the card when you replace it.  ...
  • Page 71 radio switch board white antenna cable gray antenna cable black antenna cable WLAN card       5. Replace the service panel (see Replacing the Service Panel).   6. Follow the procedures in After Working on Your Computer. Back to Contents Page  ...
  • Page 72: Removing A Wwan Card

      CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.   NOTICE: Insert a WWAN card only into the slot labeled WWAN.
  • Page 73   NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card.   NOTICE: To avoid damage to the WWAN card, ensure the cables are not under the card when you replace it.  ...

Table of Contents