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118
Troubleshooting
If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a
Canon Service Center if the problem persists.
Power Source
Problem
Cause
Solution
CO
Camcorder will not turn on.
Battery pack is exhausted.
Replace or charge the battery
14
pack.
Battery pack is not correctly
Attach the battery pack
14
attached.
correctly.
The camcorder switches off
Battery pack is exhausted.
Replace or charge the battery
14
by itself.
pack.
Power save function has
Turn on the camcorder.
24
been activated.
Cassette compartment will
Battery pack is exhausted.
Replace or charge the battery
14
not open.
pack.
Cassette compartment cover
Open the cassette
17
is not fully open.
compartment cover fully.
Cassette compartment
Battery pack is exhausted.
Replace or charge the battery
14
stopped during loading/
pack.
unloading.
The camcorder malfunctions.
Consult a Canon Service
-
Center.
LCD/viewfinder switches on
Battery pack is exhausted.
Replace or charge the battery
14
and off.
pack.
Battery pack will not charge.
Battery packs will not charge
Charge the battery pack in
-
outside the temperature
temperatures between 0 °C
range of 0 °C and 40°C (32
and 40°C (32 of and 104
OF).
of and 104 OF).
Battery packs become hot
Wait until the battery pack
-
with use and may not charge.
temperature is below 40°C
(104
OF)
and retry charging.
The battery pack is damaged.
Use a different battery pack.
-
Recording/Playback
Problem
Cause
Solution
CO
Buttons will not work.
Camcorder is not turned on.
Turn on the camcorder.
23
Cassette is not loaded.
Load a cassette.
17
"~"
flashes on the screen.
Cassette is not loaded.
Load a cassette.
17
"~"
flashes on the screen.
Battery pack is exhausted.
Replace or charge the battery
14
pack.
"[i]"
flashes on the screen.
Condensation is detected.
See reference page.
113
"REMOVE THE CASSETTE"
Camcorder stopped operating
Unload and reload the
17
appears on the screen.
to protect the tape.
cassette.
The wireless controller will not
[WL.REMOTE] is set to
Set [WL.REMOTE] to [ON].
67
work.
[OFF
(((®J ].
The battery of the wireless
Replace the battery.
19
controller is exhausted.
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