Making A Blind Call Transfer; Making An Attended Call Transfer - Avaya E129 Manual

Incoming calls
Result
The deskphone puts the first call on hold and moves to the second call.

Making a blind call transfer

Before you begin
You must answer the call before transferring the call to another deskphone.
About this task
A blind transfer is when you transfer an active call to another deskphone without announcing
the call transfer. The deskphone to which you transfer the call displays your phone number
instead of the transferred call phone number.
Procedure
1. Press
2. Perform one of the following tasks:
3. Press
4. To complete the transfer, put back the handset.
Result
Your deskphone transfers the call to the selected number.

Making an attended call transfer

Before you begin
• Ensure that the administrator enabled the Auto- Attended Transfer feature for your
deskphone.
• Answer the call before transferring the call.
24 Using Avaya E129 SIP Deskphone
• Press Flash.
• Press the Answer softkey.
Transfer.
• Enter the number to which you want to transfer the call.
• Select the number from the phone book.
Call.
Comments? infodev@avaya.com
February 2014