Avaya E129 Manual page 25

About this task
An attended transfer is when you transfer an active call to another phone number after
announcing the call transfer.
Procedure
1. While on a first call, press
2. Enter the number to which you want to transfer the call.
3. Press
4. Tell the contact about the call when the contact answers your call.
5. Press
Result
Your deskphone transfers the active call to the selected number and disconnects.
Using Avaya E129 SIP Deskphone
Call.
The second deskphone starts ringing. You can stop the ringing and end the transfer
by pressing the Split softkey.
You can cancel the transfer by pressing the Split softkey. In this case, the
deskphone separates the two calls and puts the first call on hold and the second
call in an active state.
Transfer.
Making an attended call transfer
Transfer.
February 2014 25