Teledyne Linea GigE 2K User Manual page 6

TROUBLESHOOTING ..................................................................................119
O ...............................................................................................119
VERVIEW
Problem Type Summary ..................................................................... 119
Verifying Network Parameters ............................................................. 121
Before Contacting Technical Support .......................................................... 121
I
NSTALLATION
D A
EVICE VAILABLE WITH
Firmware Updates ............................................................................. 121
Power Failure During a Firmware Update-Now What? ............................. 122
Cabling and Communication Issues...................................................... 122
Acquisition Error without Timeout Messages .......................................... 123
No camera exposure when expected........................................................... 123
Camera is functional but frame rate is lower than expected ........................... 123
Camera acquisition is good but frame rate is lower than expected................... 123
Camera is functional, line rate is as expected, but image is black ................... 123
Other Problems or Issues ................................................................... 124
Random Invalid Trigger Events .................................................................. 124
Buffer Incomplete Error Message ............................................................... 124
Issues with Cognex VisionPro .................................................................... 124
CONTACT INFORMATION...........................................................................125
S I
ALES NFORMATION
T
ECHNICAL
INDEX .......................................................................................................126
4  Contents
I F
SSUES AND UNCTIONAL
O
PERATIONAL
................................................................................... 125
S ................................................................................... 125
UPPORT
P ............................................... 121
ROBLEMS
I .................................................... 121
SSUES
Linea GigE Series Camera