Troubleshooting - Motorola SBG940 Quick Installation Manual

Surfboard wireless cable modem gateway
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14
SBG940 Wireless Cable Modem Gateway

Troubleshooting

If you experience a problem with the SBG940, try the following:
1
Press the reset button on the rear panel. Resetting may take 5 to 30 minutes.
2
Refer to "Troubleshooting" in the SBG940 User Guide.
3
If you still cannot resolve the issue, in the United States and Canada:
If you rent or lease your SBG940
If you own your SBG940
Contact your cable provider.
Call 1-877-466-8646 for technical
and warranty support available
24 hours a day, 7 days a week.

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