Gray Background - Lexmark CS720 Series User Manual

Troubleshooting
Action
Step 1
a
Load the tray with the correct paper type and weight.
b
Resend the print job.
Do ghost images still appear on prints?
Step 2
a
Depending on your operating system, specify the paper type
and weight from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings on the printer control
panel.
b
Resend the print job.
Do ghost images still appear on prints?
Step 3
a
From the Quality menu on the control panel, select Color
Adjust.
b
Resend the print job.
Do ghost images still appear on prints?

Gray background

Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Action
Step 1
a
From the Quality menu on the control panel, select Color
Adjust.
b
Resend the print job.
Does gray background still appear on prints?
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
Go to step 2. The problem is
solved.
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