User Guide SoundPoint IP 330/320
Audio
Symptom
There is no audio on the
headset.
5 - 8
Problem
The connections are not correct.
Corrective Action
Do one of the following steps:
•
Ensure the headset is plugged into the
jack marked Headset at the rear of the
phone.
•
Ensure the headset amplifier (if
present) is turned on and/or the
volume is correctly adjusted). If the
amplifier uses batteries, check that
they are fully charged.