Scanner Errors - Epson Aculaser 8500 Reference Manual

Scanner errors

Touch Screen Message
Scanner Error
Communication Error
After Error Recovery
Press the Stop button
Scanner Error
ADF Error
After Error Recovery
Press the Stop button
Scanner Error
Paper Jam
After Error Recovery
Press the Stop button
Scanner Error
Cover Open
After Error Recovery
Press the Stop button
Scanner Error
Option Error
After Error Recovery
Press the Stop button
Solution
The scanner is not connected.
Make sure the scanner power is on, and
check that the copy server and the
scanner are connected with a SCSI
cable. Press the y stop button, then try
copying again.
A problem has occurred in the ADF unit.
Turn off the power of the scanner, and
then turn it back on again.
If the scanner returns to normal
operation, press the y stop button, then
try copying again.
If the error persists, this may indicate a
problem with the scanner. Contact your
dealer.
Paper is jammed in the ADF unit.
Remove the paper jammed from the
Auto Document Feeder. Then press the
y stop button and try copying again.
The ADF unit is open.
Close the Auto Document Feeder firmly.
Then press the y stop button and try
copying again.
Make sure the ADF unit is completely
closed and that there is no paper
jammed inside the ADF. Then press the
y stop button and try copying again.
Troubleshooting
8
8-15