Unable To Get A Connection - TomTom go Reference Manual

Tip: If you delete all your connected phones, you will no longer be able to use TomTom
services.

Unable to get a connection

If your GO cannot connect to your phone, or you have no internet connection, check the
following:
Your phone is shown on your TomTom navigation device.

Your phone's Bluetooth is switched on.

Your phone's Personal Area Network (PAN), which is also known as Personal Hotspot,

Tethering, or Bluetooth Tethering, is switched on.
Your data plan with your mobile services provider is active, and you can access the internet

on your phone.
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