My Device; Memory Card Slot; Device Not Starting; Charging Your Device - TomTom go Reference Manual

My device

Memory card slot

Some TomTom navigation devices have a memory card slot that is located on the side or bottom
of the device.
Before you use the memory card slot, make sure that you have the latest version of the application
installed on your navigation device by connecting to MyDrive using a computer.
When your device is up-to-date, you can use a memory card as extra storage space to add extra
maps to your device. Maps can be purchased from tomtom.com.

Device not starting

In rare cases, your TomTom GO navigation device may not start correctly or may stop responding
to your taps.
First, check that the battery is charged. To charge the battery, connect your device to the car
charger. It can take up to 2 hours to fully charge the battery.
If this does not solve the problem, you can reset the device. To do this, press and hold the On/Off
button until your device begins to restart.

Charging your device

The battery in your TomTom GO navigation device charges when you connect the device to the
car charger, to your computer or to a USB Home Charger.
You are warned when the battery level is low or critical. You lose your connection to some
TomTom services when the battery level is low or critical. When the battery is empty, the device
goes into sleep mode.
Note: Use ONLY the USB cable supplied with your device. Other USB cables may not work.

Sending information to TomTom

When you first start navigating or you have reset your device, the device asks for permission to
collect some information about your use of the navigation device. The information is stored on the
device until we retrieve it. We use it anonymously to improve our products and services. If you
use our services, we will also use your location information to deliver the services to you.
You can change whether you send this information with us at any time by doing the following:
1. In the Main Menu, select Settings.
2. Select System.
3. Select Your information.
4. Select the button to turn sending of information on or off.
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