Connect To Tomtom Services Using A Different Smartphone; Deleting Phones; Unable To Get A Connection - TomTom GO Reference Manual

You can also connect using another

Connect to TomTom services using a different smartphone

1. Turn on Bluetooth on your phone, and make sure that your phone is discoverable (iOS) or visible
(Android).
2. Start the TomTom MyDrive app on your phone.
3. Select Connected Services in the Main Menu.
4. Select Traffic & Safety Cameras.
5. Select the pop-up menu button then select Search for Phones.
Your navigation device searches for your smartphone.
Tip: If your device cannot find your smartphone, make sure your smartphone is still discovera-
ble (iOS) or visible (Android) for other Bluetooth devices.
6. Select your smartphone from the list of smartphones on your device.
Your navigation device connects to TomTom services using your smartphone internet connec-
tion.
7. On the TomTom MyDrive app, log in to your existing MyTomTom account.
8. Return to the map view on your navigation device.
TomTom services are now active.

Deleting phones

1. Select Connected Services in the Main Menu.
2. Select Traffic & Safety Cameras.
3. Select Manage Phones.
4. Select the pop-up menu button then select Delete Phones.
5. Select the phone you want to delete.
6. Select Delete.
Your phone is deleted.
Tip: If you delete all your connected phones, you will no longer be able to use TomTom
services.

Unable to get a connection

To check your connection status to the internet, select Connected Services in the Main Menu. If
your connection status is shown as offline, select Offline and follow the instructions.
If your GO cannot connect to your phone, or you have no internet connection, also check the
following:
Your phone is shown on your TomTom navigation device.

Bluetooth not connected.
Bluetooth connecting. Your device is trying to automatically connect to
your phone.
Bluetooth connected. Your device is connected to your phone.
phone.
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