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Troubleshooting
If you encounter problems while using the phone, or if it performs abnormally,
you can refer to the chart below. If your particular problem cannot be resolved
using the information in the chart, contact the dealer where you purchased
the phone.
Problem
The network signal is too weak
at your current location, for ex-
ample, in a basement or near a
tall building, because wireless
transmissions can not effective-
ly reach it.
The network is busy at the cur-
Poor reception
rent time (for example, during
peak times, there may be too
much network traffic to handle
additional calls).
You are too far away from a
base station for your service
provider.
Poor network trunk quality on
the part of your service provider.
Echo or noise
Poor local telephone line qual-
ity.
Your service provider does not
Unable to
support these features, or you
select certain
have not applied for services
features
that provide these features.
Possible causes
106
Possible solution
Move to a location where
the network signal can be
properly received.
Avoid using the phone at
such times, or try again af-
ter waiting a short time.
You can request a service
area map from your service
provider.
End the call and dial again.
You may be switched to a
better-quality network trunk
or phone line.
End the call and dial again.
You may be switched to a
better-quality network trunk
or phone line.
Contact your service pro-
vider.
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