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E821
User Manual
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Summary of Contents for Zte E821

  • Page 1 E821 User Manual...
  • Page 2: Legal Information

    ZTE Corporation. ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice. Version No. : R1.0 Edition Time : 2011.6...
  • Page 3: Table Of Contents

    Contents Welcome ..............8 Your E821 ..................8 Specifications................9 Getting Started ............11 Installing the Battery ..............11 Removing the Battery ..............12 Charging the Battery ..............12 Inserting and Removing the SIM Card........13 Inserting and Removing the microSD Card ........ 14 Powering On/Off .................
  • Page 4 Personalizing Your Phone ........25 Screen Settings ................25 Phone Profiles ................25 General Settings ................. 26 Calling ..............27 Making a Voice Call ..............27 Making a Video Call ..............27 Making a Call from Contacts............27 Making a Call from Call History ..........28 Making a Call from Messages ............
  • Page 5 Writing and Sending an E-mail ........... 34 Receiving E-mails ............... 35 Personal Information ..........36 Contacts..................36 Creating a Contact ..............36 Updating an Existing Contact ..........36 Finding a Contact ..............36 Copying and Moving Contacts ..........37 Groups .................. 37 More Contact Options ............
  • Page 6 Video Player Controls ............42 Voice Recorder ................43 Picture Viewer ................44 FM Radio ..................44 Getting Connected ..........46 Setting Up Data Connection ............46 Access Point Settings ............46 Connection Settings .............. 46 Web Browser ................46 Setting the Browser .............. 46 Opening Web Pages .............
  • Page 7 For Your Safety ............54 General Care ................54 Aircraft Safety ................56 Hospital Safety................56 General Guidelines ..............56 Road Safety ................58 Vehicles Equipped With an Airbag ..........58 Third Party Equipment ..............59 Radio Frequency (RF) Energy ............ 59 FCC Compliance ................
  • Page 8: Welcome

    And when using your E821, please make sure you obey the laws of the country you are in, and respect the privacy and rights of others, including copyright.
  • Page 9: Specifications

    Earphone Jack Back Camera Speaker USB/Charger Jack Back Cover Camera Key Specifications Model E821 WCDMA 2100MHz Handset Standard GSM/GPRS/EDGE 900/1800MHz Dimensions (L × W × H) 110 mm × 61mm ×12.5 mm Display 2.4 inches 240*320 TFT Weight 106 g (with battery)
  • Page 10 G S M : 1 8 0 m i n u t e s , W C D M A : 2 4 0 Continuous talk time minutes Continuous video talk time 120 minutes * The phone’s talk and standby times are based on ideal working environments.
  • Page 11: Getting Started

    Getting Started Installing the Battery 1. Remove the back cover. 2. Insert the battery by aligning the gold contacts on the battery with the contacts in the battery compartment. 3. Push the battery down so it clicks into place. 4. Replace the back cover.
  • Page 12: Removing The Battery

    Removing the Battery Turn off your phone before removing the battery. 1. Remove the back cover. 2. Pull the battery up and out. Charging the Battery Please charge the battery according to the following procedure. Caution: Do not charge the battery if the temperature is under 0°C or above 45°C.
  • Page 13: Inserting And Removing The Sim Card

    2. Plug the charger into an electrical outlet, and then switch it on. 3. Unplug the charger from the electrical outlet and the phone once it’s fully charged. When not using the battery for a long time, remove it from the phone and store in a cool dry place.
  • Page 14: Inserting And Removing The Microsd Card

    4. Replace the battery first. 5. Replace the back cover. Caution: Do not bend, scratch the SIM card, or unnecessarily touch its metal surface. It may damage the information stored in it. To remove the SIM card, slide it out of the card slot. Inserting and Removing the microSD Card Your phone supports microSD cards up to 8GB.
  • Page 15: Powering On/Off

    To remove the card, slide the card out of the slot. Powering On/Off 1. Insert your SIM card and make sure the battery is charged. 2. Hold Power Key to power on the phone. The phone will automatically search for a network. Note: You may need to enter the Personal Identification Number (PIN) or phone password if you have enabled PIN lock or phone lock (See...
  • Page 16: Setting The Time And Date

    1. Press the Menu Key to open the main menu. 2. Go to Settings > Screen > Touch Screen Calibration. 3. Follow the on-screen direction to calibrate the screen. Setting the Time and Date From the main menu, go to Settings > Phone > Time and Date. When Automatic Time Update is enabled, the phone will update the time and date automatically.
  • Page 17: Deleting A Shortcut Icon On The Screen

    2. Tap the shortcut icons on the extended screens to access the corresponding applications. on each screen to access a specified feature. You can • Add/delete the shortcut icons of applications on the screen. • Open the widget tab to use the preset widgets. •...
  • Page 18: Indicator Icons

    You can drag and drop the widgets you need on the screen or drag them back to the tab. Tap on the widgets you have dropped on the screen to view more information. Indicator Icons Signal strength Remaining battery power 2G network EDGE network 3G network...
  • Page 19 Call forwarding active Data transfer in progress New SMS New MMS New WAP PUSH message New E-mail Downloading Meeting mode Silent mode Airplane mode Vibration active Bluetooth on Bluetooth headset connected Alarm set Earphone inserted microSD card inserted...
  • Page 20: Basic Operation

    Basic Operation Menu Navigation The various functions of the phone can be accessed through menus and submenus. You can navigate the menus by tapping on the touch screen or using the keys. 1. Press Menu Key in any screen to open the main menu. 2.
  • Page 21: Locking Your Phone

    You can also make the phone to lock the screen and keypad automatically. Select Settings > Screen > Keylock Timeout. To unlock, hold or just drag towards Locking Your Phone To protect your phone against unauthorized use, select Settings > Security to: ...
  • Page 22: Running Multiple Applications

    Contact your service provider to get the PIN Unlock Key (PUK). Running Multiple Applications Similar to a computer, your E821 is capable of handling several applications simultaneously. When the phone is running an application, you can press Menu Key to return to the main menu.
  • Page 23: Using The Hardware Keyboard To Enter Text

    Using the Hardware Keyboard to Enter Text Your phone has a hardware keyboard – a compact version of standard computer keyboard. When entering text, do the following: • To enter lowercase letters, press the letter keys on the hardware keyboard. •...
  • Page 24 • Press to change the input mode: word predictive text mode, alphabetic modes and numeric mode. • To open the symbol pad, press . You can tap on the screen or use Navigation Keys and OK Key to enter a symbol or emoticon. •...
  • Page 25: Personalizing Your Phone

    Personalizing Your Phone Screen Settings Select Settings > Screen. You can set the standby wallpaper, the screen brightness and backlight duration, or the keyboard light duration and period. Select Idle Greetings and enter the greeting content which will be displayed on the standby screen below the network status widget. Select Greetings and enter your personalized content which will be displayed every time you power on the phone.
  • Page 26: General Settings

    General Settings Select Settings > Phone. You can set ringtone, change the system language, set the time and date, set the main menu, turn on/off touch screen vibration feedback, change the default memory for received files, or restore the phone to its default settings. Note: You need to enter the phone password to restore your phone.
  • Page 27: Calling

    Calling Making a Voice Call 1. Enter the number by pressing the keyboard from standby mode. Delete wrong digits by pressing Clear Key or 2. Tap Voice Call or press Send Key to dial the call. Note: To make an international call, press on the keyboard to enter “+”...
  • Page 28: Making A Call From Call History

    Tips: You can also tap to send an SMS or MMS to the contact. Making a Call from Call History 1. Select Call Log in the main menu or press Send Key from standby mode. 2. Tap a number or contact you want to call. 3.
  • Page 29: Answering A Call

    Answering a Call Press Send Key or tap Accept to answer the call. You can also tap HF Answer to answer the call and turn on the speaker. Press End Key or tap Reject to reject the call. You can also tap Msg.Rej to reject the call and send a message to the caller, explaining why you cannot answer.
  • Page 30: Call History

    • Change picture for sending. For any of those, simply select Options or tap the options on the screen. Call History Select Call Log in the main menu to check missed, dialed or received calls, and all call history. Tap Options to clear the call history or check call duration information.
  • Page 31: Messaging

    Messaging Select Messaging in the main menu to access your text messages (SMS) and multimedia messages (MMS). The messages are kept in different folders. You can move text messages between the phone and the SIM card, or move important messages to the User Folder. The SIM Inbox is used to save text messages on the SIM card, while the CBS Box is for saving cell broadcast messages.
  • Page 32: Deleting Messages

    4. When the message is done, tap Send to send it or tap Save to save it to Drafts. Deleting Messages 1. Open the message folder. 2. Tap Delete and select the messages you want to delete in this folder. 3.
  • Page 33: Mms Settings

    • Delivery Report: Turn on or off the report that tells you whether a message has been delivered. MMS Settings • Retrieval Settings(Home/Roaming): Choose how you want to retrieve multimedia messages on your home/roaming network – automatically or manually. • Send Mode: Send messages automatically or delay sending for a set time by selecting Send Delay.
  • Page 34: E-Mail

    E-mail Setting Up Your E-mail Account 1. Select Basic Mail from the main menu. 2. Select New Account and choose an E-mail account from the account list. 3. Set up your new E-mail account by entering account name, Email address, password and server type. Contact your E-mail service provider for the required settings.
  • Page 35: Receiving E-Mails

    Receiving E-mails Go to Basic Mail > Settings > Auto Receive to choose how often you want your phone to check for E-mails. Select your E-mail account and open Inbox to receive E-mails or synchronize the mailbox. When you edit your accounts you can also choose whether the phone downloads whole emails or just the email headers.
  • Page 36: Personal Information

    Personal Information Contacts Select Contacts from the main menu. You can add new contacts with names and phone numbers to the SIM card, or put contacts with more information on your phone. The phone can store 500 records. The capacity of the SIM card varies. Creating a Contact 1.
  • Page 37: Copying And Moving Contacts

    Copying and Moving Contacts 1. Tap Options in the contact list and select Copy Contact or Move Contact. 2. Choose where you want to move or copy them. 3. Check the contacts you want to move or copy and tap Done. You can also open a contact and tap Options.
  • Page 38: Calendar

    Calendar Select Tools > Calendar from the main menu. You can use the function to arrange and remind you of your upcoming events. Adding New Events 1. Initially, the current date is highlighted. Tap on the date you need and then tap New. 2.
  • Page 39: Calendar Settings

    Calendar Settings To choose the day that you would like each week to start on, or a ringtone for your event alarms, switch to Goto Month View or Goto Week View, and select Options > Calendar Settings. You can also select Options > Memory Info to check available space. Notepad Select Tools >...
  • Page 40: Multimedia

    Multimedia Camera Taking Pictures or Videos First, press and hold Camera key, or go to Multimedia > Camera to display the camera menu. Then, by tapping Mode you can switch between picture and video modes. There are five modes to choose from: normal photos, portrait photos, normal video, video for MMS, and Email.
  • Page 41: Music Player

    Music Player Music Library Music library contains and categorizes the music files on the phone and the microSD card. Enter All or Playlist/Album/Artist/Folder to view your music files. You can search for a file by tapping Search. Simply select a file to play it.
  • Page 42: Copyright And Protected Files

    Copyright and Protected Files Some media files (by which we mean picture, audio and video files) have licenses that protect them from being unlawfully distributed or shared. To do this your phone supports OMA DRM 1.0. The protected files have a .dcf extension. So although you can download and play/view this type of file, you may not be able to copy, modify or transfer it.
  • Page 43: Voice Recorder

    or press OK Key to pause or play. or press Left/Right Key to play the previous or next video in the list. Hold or Left/Right Key to rewind or fast forward. to display more options. You can adjust brightness, send the video clip via Message, Email or Bluetooth, or view the video’s details.
  • Page 44: Picture Viewer

    Picture Viewer Image files are displayed in thumbnails when you enter Picture Viewer. Tap Picture Viewer to view images saved in your Picture folder (except for the wallpapers on your phone). Or select Other to view images saved in the Other folder, the wallpapers on your phone, and those on the microSD card.
  • Page 45 Select Multimedia > FM Radio from the main menu to activate the FM radio. Tap Search on the screen to scan for radio channels. • • or press Left/Right Keys to adjust the frequency manually. • or press Up/Down Keys to switch to the previous or next radio channel.
  • Page 46: Getting Connected

    Getting Connected Setting Up Data Connection Access Point Settings You need the correct access points to link to the Internet, watch online videos, send/receive MMS and download files. If the setting is not preset on your phone, obtain the setting information from your service provider.
  • Page 47: Opening Web Pages

    Otherwise, tap > Browser Settings. Choose the correct connection setting in Connections. You can also select Advanced Settings and set up any of the following: • Display Pic. • Display Animation. • Font Size. • Browser Mode. • Background Music. •...
  • Page 48: Setting Up Bluetooth

    You can connect your phone to a Bluetooth headset, transfer files between other Bluetooth devices, use your phone as a Bluetooth modem for your PC, or browse the files on remote devices. Select Bluetooth from the main menu to access the Bluetooth menu. Setting Up Bluetooth Select Bluetooth On/Off to enable Bluetooth function.
  • Page 49: Using Your Phone As A Modem

    Using Your Phone as a Modem You can use the phone as a modem for your PC and surf the Internet. 1. Install the PC suite on your PC first (See Other Functions — USB Mass Storage and PC Suite). 2.
  • Page 50: Other Functions

    Other Functions USB Mass Storage and PC Suite You can use the USB mass storage feature to transfer data between the microSD card and PC, and use the PC suite after connecting your phone to the PC with a USB cable. With the PC suite, you can manage the information and data on your phone in an easier and more flexible way through the computer.
  • Page 51: Setting Alarms

    In Photos, Audio, Videos and Other folders on the phone, or the Micro SD Card folder, you can search for files, create new folders, send/delete/rename/move/copy selected files, check folder or memory information. Tap an image, video or audio file to open it or delete/rename/send/ copy/move it.
  • Page 52: Calculator

    Calculator Your phone has a basic calculator for addition, subtraction, multiplication and division. Select Tools > Calculator from the main menu. Tap the onscreen keypad or use the hardware keyboard to operate. Note: This calculator has limited accuracy. Rounding up or down errors may occur - especially in long division.
  • Page 53: Games And Applications

    Tips: When using the stopwatch, tap Record to note the time. You can take 20 records in a row. Games and Applications Select Games & Apps from the main menu to view the installed or preinstalled games and applications. Select Options in Games & Apps menu to view the memory information or choose connection settings.
  • Page 54: For Your Safety

    For Your Safety General Care Your phone contains delicate electronic circuitry, magnets and battery systems. You should treat it with care and give particular attention to the following points: • Do not allow the phone, battery or accessories to come into contact with liquids or moisture at any time.
  • Page 55 • Do not put a battery into a microwave oven, dryer, or high- pressure container. • Do not contact battery directly to an electric outlet or cigarette lighter charger. Use only approved charger units. • Do not pierce battery with a sharp object such as a needle. •...
  • Page 56: Aircraft Safety

    • Remember to recycle: the cardboard packing supplied with this phone is ideal for recycling. Warning: In the unlikely event of a battery leak, take care to keep the battery discharge away from your eyes or skin. If the leakage does come into contact with the eyes or skin, please flush thoroughly in clean water and consult with a doctor.
  • Page 57 • Many jurisdictions have laws and regulations about taking pictures in public or private areas and regarding the processing and further use of such pictures. The manufacturer encourages its customers to obey all laws and to respect the personal rights of others. •...
  • Page 58: Road Safety

    • Do not leave the phone discharged or without a battery for a long time, otherwise some data may be erased. • Your phone contains metal, which may cause you an itch, a rash or eczema depending on your physical condition. Road Safety •...
  • Page 59: Third Party Equipment

    equipment is improperly installed and the airbag inflates, serious injury could result. Third Party Equipment The use of third party equipment, cables or accessories may invalidate the warranty of your phone and also adversely affect the phone’s safety/operation. Radio Frequency (RF) Energy This model phone meets the government’s requirements for exposure to radio waves.
  • Page 60: Fcc Compliance

    FCC requirements.) While there may be differences between the SAR levels of individual E821 phones and at various positions, they all meet the government requirement. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines.
  • Page 61: Emergency Services

    received, including interference that may cause undesired operation. Caution: Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 62: Information On Privacy

    3. Press Send Key to dial the number. 4. Tell the operator which service you require: police, ambulance, fire brigade, coastguard or mountain rescue. 5. Clearly explain the situation and where you are – making it as easy as possible for the emergency services to find you as quickly as possible.
  • Page 63: Questions And Answers

    Questions and Answers Got a problem with your phone? Then see if the solution is below. And if that doesn’t help, please contact your service provider. Problem Possible Cause Possible Solution The network signal is too weak where you are. For Move to a location example, you are in a where the network...
  • Page 64 Problem Possible Cause Possible Solution Get a new one. (You might have to buy a The battery or battery replacement if your charger is damaged. warranty has run out or does not cover such damage.) Battery charging The phone’s temperature is Avoid charging failure.
  • Page 65 Problem Possible Cause Possible Solution You are located in an area Change your location to where the signal is weak or one where the network Shortened non-existent, so your phone is more accessible, or standby time uses more battery power temporarily turn off your trying to receive a signal.
  • Page 66 Problem Possible Cause Possible Solution Go to Settings > Call You have activated Call > Call Barring, and Barring. then select Cancel All You cannot Barring. make Go to Settings > outgoing Security > Fixed calls. You have activated Fixed Dialing Numbers and Dialing Numbers.

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