GE JGS968 Owner's Manual page 38

Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Burners have yellow or
yellow-tipped flames
Control knobs
will not turn
Burners do
not light
Control Lockout feature
is activated
Ticking sound of spark
igniter persists after
burner lights
Burner flames very
large or yellow
Oven light does
not work
Oven will not work
38
Possible Causes
The combustion quality of
burner flames needs to be
determined visually.
Knob isn't pushed down.
Plug on range is not
completely inserted in the
electrical outlet.
Gas supply not connected
or turned on.
A fuse in your home may be
blown or the circuit breaker
tripped.
Burner parts not replaced
correctly.
Control knob is still
in the LITE position.
Improper air to gas ratio.
Light bulb is loose or defective.
Switch operating
light is broken.
Plug on range is not completely
inserted in the electrical outlet.
A fuse in your home may be
blown or the circuit
breaker tripped.
Oven controls improperly set.
What To Do
• Use the illustrations below to determine if your burner
flames are normal. If burner flames look like A, call for
service. Normal burner flames should look like B or C,
depending on the type of gas you use. With LP gas, some
yellow tipping on outer cones is normal.
A–Yellow flames B–Yellow tips
Call for service on outer cones
Normal for LP gas
• To turn from the OFF position, push the knob in and
then turn.
• Make sure electrical plug is plugged into a live, properly
grounded outlet.
• See the Installation Instructions that came with your
range.
• Replace the fuse or reset the circuit breaker.
• See the Care and cleaning of the range section.
• If LOC ON appears in the display, the oven control is
locked. Turn this feature off to use the oven. See the
Control Lockout section.
• Turn the knob out of the LITE position to the desired
setting.
• Turn the burner off and relight. If ticking is still
present, call for service.
• If range is connected to LP gas, check all steps
in the Installation Instructions that came with
your range.
• Tighten or replace the bulb.
• Call for service.
• Make sure electrical plug is plugged into a live, properly
grounded outlet.
• Replace the fuse or reset the circuit breaker.
• See the Using the oven section.
C–Soft blue flames
Normal for natural
gas