Rimage Desktop 360i Service Bulletin

Rimage 360i Service Bulletin

Improving Print Quality

If your Rimage 360i does not produce printed discs of satisfactory quality, there are several
procedures you may perform to improve print quality. Specific information about these procedures
and how to access printing preferences is included in your Rimage 360i User Guide. The Rimage
360i User Guide is available on the Rimage Support website at
http://www.rimage.com/support.html
Tips for ink cartridge care
Use only Rimage inkjet print cartridges and, for best results, follow the guidelines below:
•
Keep print cartridges sealed in the original package until they are needed.
•
Store print cartridges at room temperature (60 - 78 degrees F or 15.6 to 26.6 degrees C).
•
Store print cartridges in an upright position - not on their sides or upside down.
•
Do not remove the protective tape from a new print cartridge until just before you install it.
Once you remove the tape, do not reapply it.
•
After you have removed the protective tape, avoid touching the contacts and nozzles.
•
Print at least once a month to keep the print cartridges in good working order.
Procedures
Clean the ink cartridges.
preferences. This functionality allows you to clean or open the ink cartridge nozzles. The nozzles
may become clogged from dried ink causing poor print because one or more nozzles are not
delivering the appropriate quantity of ink.
Align the ink cartridges.
For optimal print quality and maximum printing speed, align the ink cartridges every time you change
the ink cartridges.
Adjust the printing preferences.
printer driver. You may change the settings in printing preferences to adjust color, quality, and other
factors.

Troubleshooting

If the above actions do not improve print quality, try the following methods to troubleshoot the problem.
Print the one of the Rimage 360i labels templates.
of satisfactory quality, and you have tried to improve print quality using the above procedures, print
one of the Rimage 360i label templates included with your Rimage 360i Software. If the Rimage 360i
label template produces a high quality printed label on your disc, the printing preferences are set
correctly. The label file you are using may be corrupt or low resolution. Refer to the label design
requirements in the Rimage 360i User Guide for disc design specifications.
Use Rimage media and ink cartridges.
ink cartridges. Rimage recommends inkjet printable media provided in Rimage Media Kits.
112117_A
This functionality is available in Rimage 360i printing
This functionality is available in the Rimage 360i printer preferences.
Printing preferences are available in the Rimage 360i
The Rimage 360i will operate only with Rimage
March 15, 2005
If the label you are printing is not
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