Problem Solving - Fisher & Paykel AquaSmart WL26CW1 Product Information

Problem Solving

AquaSmart™ is capable of diagnosing its own problems and will beep and display a message
telling the customer what is wrong. If it is a problem that the customer is capable of solving
it will give a musical series of beeps every 5 seconds.
FAULTS A CUSTOMER MAY BE ABLE TO FIX:
"My load is out of balance":
Wash load is out-of-balance.
Ensure the machine is stationary and level, then manually re-distribute the load.
Check that your machine is level (refer to Installation instructions)
"I am not getting any WATER":
The taps have not been turned on.
Inlet hose filters are blocked, or hoses are kinked or squashed.
The drain hose is too low or the drain hose is pushed into standpipe too far and the water is
siphoning out of machine.
The flow rate of supply water is too low.
"I am not getting any HOT WATER":
Hot water supply is not hot enough to maintain the wash temperature you have selected.
Select a lower wash temperature.
Inlet hoses may be blocked or kinked.
Hot tap has not been turned on.
Inlet hoses connected to wrong taps.
The flow rate of supply water is too low.
"I am not getting any COLD WATER":
Cold water temperature exceeds recommended limits.
Inlet hoses may be blocked or kinked.
Cold tap has not been turned on.
Inlet hoses connected to wrong taps.
The flow rate of supply water is too low.
"I am OVERLOADED":
The machine is overloaded and cannot continue the cycle.
Ensure the machine is stationary and remove items until the remaining ones can move
freely.
Check that the machine is not siphoning (refer to Installation instructions).
"I have too many SUDS":
The machine has a suds build-up. Too much detergent was used for amount of soil in load.
Ensure that you are using a high efficiency or front-loading type detergent.
Wait for the suds to dissolve (~20mins).
Re-rinse clothing using the Rinse and Spin cycle, or run through another cycle.
"I can't LOCK THE LID":
Check that the lid is closed.
Press START/PAUSE.
If symptom persists call your Fisher & Paykel dealer or Authorised Service Centre.