Solving Operating Problems - Fisher & Paykel AquaSmart Installation Instructions And User Manual

Solving operating problems

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Pressing POWER does not turn on machine.
Is the power switched on at the wall?
Unplug from wall. Wait 60 seconds, plug back in, turn on and try again.
Could household power supply be at fault? Try plugging in another appliance.
Key Lock Mode may be activated (LCD models only). Try holding down the POWER button for
3 seconds. Refer to page 34.
Pressing START/PAUSE does not start the fill.
Are both hot and cold taps turned on?
Are the inlet hose filters blocked? Check ends of hose.
FILLING continuously.
Ensure drain hose is located in standpipe or tub.
Ensure standpipe or tub is at least 850 mm high and no more than 2400 mm high.
Make sure the machine is not siphoning (refer to pages 3–5).
NOT SPINNING properly.
Ensure load is not out of balance.
Check machine is level and does not rock.
Ensure machine does not have suds buildup.
SPIN SPEED sounds slower than normal.
Clothes are unevenly distributed in wash bowl, your machine has slowed the spin to compensate.
WATER LEVEL low.
Your machine is designed to automatically sense load size and minimise water use, therefore
the water level may look different to your previous washer, this is normal.
WASH WATER temperature is not warm.
This unique wash system uses two wash phases. The second phase can be cooler than the first
to minimise energy use. This is normal and will not affect wash performance.
Too many SOAP SUDS.
Ensure that you are using a Low Suds, Matic or HE detergent.
Try using a little less detergent, especially if garments are only lightly soiled.
SMALL PUDDLE of water coming from under machine.
The detergent dispenser may be blocked (refer to page 10).
Fabric softener dispenser may not be fitted correctly (refer to page 11).
Machine may have been overloaded, causing splash from clothes as machine filled. Try
reducing load size or select BULKY cycle for large, bulky items.
Solving operating problems
Wash CYCLE TIME longer than usual.
If water pressure is low, cycle time will increase due to longer fill times. Ensure that inlet hose
filters are not blocked.
Your machine may have initiated Wash Recovery Mode where it has sensed your load is
washing unevenly. Ensure your machine is loaded evenly. Wash very heavy or very large items
separately.
ADDING WATER in the middle of the wash/increased wash volume.
Your machine may have initiated Wash Recovery Mode where it has sensed your load is
washing unevenly. Ensure your machine is loaded evenly. Wash very heavy or very large
items separately.
Small amount of WATER IN BOWL AT END OF CYCLE.
It is normal for a small amount of water to discharge from the fill nozzle after a wash.
Liquid remaining in FABRIC SOFTENER DISPENSER at end of cycle.
Check next time if you wish for Softener to be dispensed that you select Fabric Softener ON.
A small amount of water remaining in the dispenser at the end of the cycle is normal.
Try cleaning your fabric softener dispenser to remove any blockages.
If the dispenser is at MAX level at the completion of the cycle, check for and remove any
blockages.
If problems persist, contact your Fisher & Paykel dealer or service agent (refer to page 54).
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