Fisher & Paykel AquaSmart WL26CW1 Product Information page 50

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If the AquaSmart™ has a fault that requires service it will continuously
beep once every second.
Before you call for service...
1. Turn your machine off at the wall,
2. Wait for 60 seconds and turn it back on.
3. Check the machine is level.
4. Remove load and retry.
5. Put through a Rinse and Spin cycle.
6. If the fault re-occurs turn it off at the wall.
If the machine will still not work then call Fisher and Paykel and/or an Authorised Service
Agent to arrange service.
Operating Problems
Pressing POWER does not turn the machine on:
Is the power switched on at the wall?
Switch the power off at wall and wait 60 seconds before turning power back on again.
Is your household power supply at fault? Try plugging in another electrical appliance.
Key Lock mode may be activated. Try holding down the POWER button for 3 seconds
(refer instructions)
Pressing START/PAUSE does not start the fill:
Are both hot and cold taps turned on?
Are the inlet hoses blocked or kinked?
The machine is filling continuously:
Ensure standpipe or tub is at least 850-2400mm high.
Ensure drain hose is located in standpipe or tub.
Not spinning properly:
Is the load out of balance?
Check the machine is level and does not rock.
The machine has suds-lock. Wait 20 minutes and try again.
Spin speed sounds slower than it should:
The clothes are unevenly distributed around the wash basket – AquaSmart™ has
compensated by lowering spin speed for safety.
Water level is low
Your machine is designed to automatically sense load size and minimise water use,
therefore the water level may look different to your previous washer- this is normal
Wash water temperature is not warm
This unique wash system uses two wash phases. The second phase can be cooler than
the first to minimise energy use. This is normal and will not affect wash performance.
Too many soap suds
First phase of the wash may create generous amounts of foam, check suds level after
the fill phase of wash cycle.
Ensure you are using a low suds or HE detergent.
Try using a little less detergent, especially if garments are only lightly soiled.

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