Repair Procedures For International Distributors; Replacement Parts - Multitech MultiModem II MT5600BA-V92 User Manual
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Also See for MultiModem II MT5600BA-V92:
- User manual (66 pages) ,
- At commands reference manual (55 pages) ,
- Quick start manual (8 pages)
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number, and if the product is out of warranty, a check in U.S. dollars drawn on a U.S. bank or your company's
purchase order for repair charges. Repaired units shall be shipped freight collect, unless other arrangements are
made in advance.
Please direct your questions regarding technical matters, product configuration, verification that the product is
defective, etc., to our Technical Support department nearest you or email support@multitech.com. When calling the
U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair
Accounting department at +(763) 717-5631 in the U.S.A., or email mtsrepair@multitech.com.
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-
caused damages are billed on a time-plus-materials basis.
Repair Procedures for International Distributors
International distributors should contact their MTS International sales representative for information about the repair
of the Multi-Tech products.
Please direct your questions regarding technical matters, product configuration, verification that the product is
defective, etc., to our International Technical Support department at +(763)717-5863. When calling the U.S., please
direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting
department at +(763) 717-5631 in the U.S.A. or email mtsrepair@multitech.com.
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-
caused damages are billed on a time-plus-materials basis
Replacement Parts
SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected Multi-Tech
products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses:
Mail:
SupplyNet, Inc.
614 Corporate Way
Valley Cottage, NY 10989
Phone:
800 826-0279
Fax:
914 267-2420
Email:
info@thesupplynet.com
Internet:
http://www.thesupplynet.com
Multi-Tech Systems, Inc. MT5600BA-V92 User Guide
Appendix B – Warranty and Service
47
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