Warranty Statement - SENDO S360 User Manual

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Warranty Statement

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Global Warranty
Sendo International Limited ("Sendo") warrants,
subject to the exclusions and limitations set forth
below, that your cellular phone, battery and
accessories (collectively "Product") is free from
defects in materials and workmanship according to
the following terms and conditions:
1. The limited warranty for the Product commences
on the date of purchase and continues for a period
of one (1) year from that date. Upon request from
Sendo, you, (the "Consumer") must prove the date of
the original purchase of the Products by dated
itemised receipt. Any repaired phone is only
warranted for the remainder of the original warranty
period or 90 days from the date of repair, whichever
is longer.
2. The limited warranty extends to the original
purchaser of the Product, the Consumer, and is not
assignable or transferable to any subsequent
purchaser or user.
3. The warranty extends only to Consumers who
purchase the Product in the market for its intended
sale.
4. During the limited warranty period, Sendo will
repair, or replace, at Sendo's sole option, any
defective parts, or any parts that will not properly
operate for their intended use with new or
refurbished replacement items if such repair or
replacement is needed because of a malfunction or
failure of the Product during normal usage. No
charge will be made to the Consumer for any such
parts. Sendo will also pay for the labour charges
incurred by Sendo in repairing or replacing the
defective parts. This warranty does not apply to any
damage or failure to operate caused by use of the
Product other than in accordance with the
instructions contained in this User Guide, or for
periodic maintenance or repair due to normal wear
and tear. Sendo's limit of liability under the limited
warranty shall be the actual cash value of the Product
at the time the Consumer returns the Product for
repair, determined by the price paid by the
Consumer for the Product less a reasonable amount
for usage. Sendo shall not be liable for any other
losses or damages. These remedies are the
Consumer's exclusive remedies for breach of
warranty. Replaced parts become Sendo's property.
5. The warranty will be invalidated if any of the
following circumstances are applicable:
a) The Product has been subject to extreme high or
low temperatures, abnormal use, abnormal
conditions, improper storage, exposure to moisture
or dampness, unauthorised modifications,
unauthorised connections, unauthorised repair,
misuse, neglect, abuse, accident, alteration,
improper installation, or other acts which are not the
fault of Sendo, including damage caused by
shipping.
b) Physical damage to the surface of the Product,
including scratches or cracks in or to the outside
casing or Liquid Crystal Display, or damages caused
by dropping the Product.
c) The Product has been damaged from external
causes such as liquid, water, humidity, collision with
an object, or from fire, flooding, sand, dirt,
windstorm, lightening, earthquake or damage from
exposure to weather conditions, an Act of God, or
battery leakage, theft, blown fuse, or improper use of
any electrical source, damage caused by computer
or internet viruses, bugs, worms, Trojan Horses,
cancelbots, damage caused by the connection to
other products not recommended for interconnection
by Sendo or damage caused by use of non Sendo-
approved accessories.
d) The Product has been altered or repaired by
anyone other than an authorised Sendo service
centre or if it has been used with unapproved
accessories or other ancillary items.
e) For adaptations or adjustments made to the
Product to comply with local standards in any country
other than one for which the Product was designed
and manufactured.
f) Loss or integrity of any user data stored in the
Product or any storage device used in conjunction
with the Product at any time
g) The Sendo authorised service centre was not
advised by the Consumer in writing of the alleged
defect or malfunction of the Product within fourteen
(14) days after the expiration of the applicable
limited warranty period.
h) The Product serial number plate or the accessory
data code has been removed, defaced or altered.
i) The defect or failure to operate was caused by the
defective function of the cellular system or by
inadequate signal reception.
6. Any implied warranty of satisfactory quality,
merchantability, or fitness for a particular purpose or
use, shall be limited to the duration of the foregoing
written warranty. Otherwise, the foregoing warranty
is the Consumer's sole and exclusive remedy and is
in lieu of all other warranties, express or implied.
Sendo does not warrant uninterrupted or error free
voice, internet or data connections. Sendo shall not
be liable for special, incidental or consequential
damages, including but not limited to, loss of
anticipated benefits or profits, loss of savings or
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