Download Print this page

Advertisement

Quick Links

S200 Troubleshooting
Problem
Phone does not power on
Phone does not charge
Battery
I don't get as much battery life
as I expected
"Insert SIM" is displayed when
I switch on the phone
The PIN code is blocked
The PIN2 code is blocked
Poor display
Can't connect to network
Possible cause
Battery empty
Battery contacts dirty
Battery empty
Charger incorrectly connected
How long should I charge the
battery the first time?
The phone uses battery power
when it is switched on even if it
is not in a call. Making calls and
playing with the different
functions of the phone will run
down the battery faster. The
stated battery life is under
optimum conditions.
SIM card is incorrectly inserted
or missing
SIM card is damaged or dirty
3 incorrect entries
3 incorrect entries
Low temperature
Weak signal
Invalid SIM card
Possible corrective action
Fully charge the battery and then
press
.
Clean contacts on battery and
phone with a dry cloth, attach
battery, wait a few seconds and
press
.
Charge for 2 hours. Don't worry
if the battery icon does not
change immediately.
Disconnect and try again.
Check the mains socket, and the
connection to the phone.
12 hours continuous.
Charge the phone regularly.
Check that the SIM card is
positioned correctly, and that the
metal clip is slid across and first
firmly over the SIM card. Try
again.
Visually check the SIM and
clean the contacts with a dry
cloth. Try again.
Enter the unblocking code
supplied with the SIM card. If
you do not have this code,
contact your service provider.
Enter the PIN2 unblocking code
supplied with the SIM card. If
you do not have this code,
contact your service provider.
Move to a warmer place and let
the phone warm up.
Move into an area of better
coverage. If you are in a
building, move towards a
window.
Contact your service provider.

Advertisement

loading

Summary of Contents for SENDO S200

  • Page 1 S200 Troubleshooting Problem Possible cause Possible corrective action Phone does not power on Battery empty Fully charge the battery and then press Battery contacts dirty Clean contacts on battery and phone with a dry cloth, attach battery, wait a few seconds and...
  • Page 2 Network not allowed Try reselecting the network. Switch off and then back on. Can’t make/receive calls Weak signal Check that the service provider name is displayed on the screen. If not try to reconnect to the network. Phone is switched off Press for a few seconds.