Warranty Statement - SENDO 550 User Manual

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Warranty Statement

Global Warranty
Sendo International Limited ("Sendo") warrants, subject to the exclusions and limitations set forth below, that
your cellular phone, battery and accessories (collectively "Product") is free from defects in materials and
workmanship according to the following terms and conditions:
1. The limited warranty for the Product commences on the date of purchase and continues for a period of
one (1) year from that date. Upon request from Sendo, you, (the "Consumer") must prove the date of the
original purchase of the Products by dated itemised receipt.
2. The limited warranty extends to the original purchaser of the Product, the Consumer, and is not assignable
or transferable to any subsequent purchaser or user.
3. The warranty extends only to Consumers who purchase the Product in the market for its intended sale.
4. During the limited warranty period, Sendo will repair, or replace, at Sendo's sole option, any defective
parts, or any parts that will not properly operate for their intended use with new or refurbished replacement
items if such repair or replacement is needed because of a malfunction or failure of the Product during
normal usage. No charge will be made to the Consumer for any such parts. Sendo will also pay for the labour
charges incurred by Sendo in repairing or replacing the defective parts. This warranty does not apply to any
damage or failure to operate caused by use of the Product other than in accordance with the instructions
contained in the User Manual, or for periodic maintenance or repair due to normal wear and tear. Sendo's
limit of liability under the limited warranty shall be the actual cash value of the Product at the time the
Consumer returns the Product for repair, determined by the price paid by the Consumer for the Product less
a reasonable amount for usage. Sendo shall not be liable for any other losses or damages. These remedies
are the Consumer's exclusive remedies for breach of warranty.
5. The warranty will be invalidated if any of the following circumstances are applicable:
a) The Product has been subject to abnormal use, abnormal conditions, improper storage, exposure to
moisture or dampness, unauthorised modifications, unauthorised connections, unauthorised repair, misuse,
neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Sendo,
including damage caused by shipping.
b) Physical damage to the surface of the Product, including scratches or cracks in or to the outside casing
or Liquid Crystal Display, or damages caused by dropping the Product.
c) The Product has been damaged from external causes such as liquid, water, collision with an object, or
from fire, flooding, sand, dirt, windstorm, lightening, earthquake or damage from exposure to weather
conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source,
damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancelbots or damage
caused by the connection to other products not recommended for interconnection by Sendo.
d) The Product has been altered or repaired by anyone other than an authorised Sendo service centre or if
it has been used with unapproved accessories or other ancillary items.
e) For adaptations or adjustments made to the Product to comply with local standards in any country other
than one for which the Product was designed and manufactured.
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