Printing Received Faxes; Phone Line Or Connections; Receiving Faxes - Brother MFC-3360C User Manual

Printing Received Faxes

Difficulty
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
Received colour fax prints only in
black and white.
Left and Right margins are cut off or
a single page is printed on two
pages.

Phone Line or Connections

Difficulty
Dialling does not work. (No dial
tone)
The machine does not answer
when called.

Receiving Faxes

Difficulty
Cannot receive a fax
76
Suggestions
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
problem is with the sending machine. Try receiving from another fax machine.
Replace the colour ink cartridges that are empty or nearly empty, and then ask the
other person to send the colour fax again. (See Replacing the ink
cartridges on page 85.)
Turn on Auto Reduction. (See Printing a reduced incoming fax on page 30.)
Suggestions
Check that the machine is plugged in and switched on.
Check all line cord connections.
Change Tone/Pulse setting. (See Quick Setup Guide.)
Lift the external phone's handset, (or the machine's handset if available), and then
dial the number to send a manual fax. Wait to hear fax receiving tone before
pressing Mono Start or Colour Start.
Make sure the machine is in the correct receiving mode for your setup. (See
Receive modes on page 27.) Check for a dial tone. If possible, call your machine
to hear it answer. If there is still no answer, check the telephone line cord
connection. If there is no ringing when you call your machine, ask your telephone
company to check the line.
Suggestions
Check all line cord connections.
Make sure the machine is in the correct receiving mode for your setup. (See
Receive modes on page 27.)
If you connect your machine to PBX or ISDN, set the menu setting of Phone Line
Type to your phone type. (See Setting the Phone Line Type on page 34.)