Integra DTR-20.7 Basic Manual page 96

● Make sure that the input display is correctly set�
● Input the RI remote control code again�
 Cannot operate Onkyo components (ones without RI
¼
connection) and components of other makers
● Operate the remote controller by setting toward the light
receiving section of each component�
● When using the remote controller to control other
manufacturers' AV components, some buttons may not
work as expected� Also, some components may not
operate at all�
● Make sure you have selected the correct remote
controller mode�
● Make sure you have entered the correct remote control
code�
● Make sure to set the same ID on both the unit and
remote controller�
● Input a correct remote control code again� If there are
several codes, try each code�
Display and OSD
 The display does not light
¼
● Make sure that Dimmer function is not working� Press
Dimmer button and change the brightness level of the
display�
 The on-screen menus do not appear
¼
● On your TV, make sure that the video input to which this
unit is connected is selected�
● Set "TV Out" - "Impose OSD" to "On"�
● The guidance displayed on the TV screen (OSD) are not
displayed when the OSD language is set to Chinese if
the input selector is "NET" or "BLUETOOTH"� Operate
by confirming the display on the main unit� Note that the
display on the main unit does not support the display
of Chinese characters� Characters that cannot be
displayed are replaced with asterisks ( )�
RI Dock
● Make sure the unit is turned on, the correct input source
is selected, and the volume is turned up�
● Make sure cord and cable plugs are properly plugged in�
● Make sure your iPod/iPhone is properly inserted in
the Dock� If your iPod/iPhone is in a case, it may not
connect properly to the Dock� Always remove your iPod/
iPhone from the case before inserting it into the Dock�
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Try reconnecting your iPod/iPhone�
● Make sure your iPod/iPhone is actually playing�
If the above does not solve the problem, check the
following�
 There is no sound
¼
● Try resetting your iPod/iPhone�
 There is no video
¼
● Make sure the correct input is selected on your TV or
the unit�
● Make sure that your iPod/iPhone model's TV OUT
setting is set to On�
● Some versions of the iPod/iPhone do not output video�
 The AV receiver's remote controller does not control
¼
your iPod/iPhone
● The iPod/iPhone cannot be operated while it is
displaying the Apple logo�
● Make sure you have selected the correct remote
controller mode�
● When you use the AV receiver's remote controller, point
it toward this unit�
● Before operating with the remote controller, you may
need to play on your iPod/iPhone to make the input
selector be recognized�
● Depending on your iPod/iPhone model and generation,
some buttons may not work as expected�
● Try resetting your iPod/iPhone�
 The unit unexpectedly selects your iPod/iPhone as
¼
the input source
● Always pause iPod/iPhone playback before selecting
a different input source� If playback is not paused, the
Direct Change function may select your iPod/iPhone
as the input source by mistake during the transition
between tracks�
Others
 Strange noises can be heard from the unit
¼
● If you have connected another unit to the same wall
outlet as this unit, this noise may be an effect from the
other unit� If the symptoms improve by unplugging the
power cord of the other unit, use different wall outlets for
this unit and the other unit�
 When performing Automatic Speaker Setup, the
¼
measurement fails and the message "Ambient noise is
too high�" is displayed�
● This can be caused by a malfunction in your speaker
unit� Check if the unit produces normal sounds�
 The Late Night function does not work
¼
● Make sure the source material is Dolby Digital, Dolby
Digital Plus, Dolby TrueHD, or DTS�
 The Cinema Filter function does not work
¼
● This function can be used in the following listening
modes: Dolby Digital, Dolby Digital Plus, Dolby TrueHD,
Multichannel, DTS, DTS-ES, DTS Neo:6 Cinema, DTS
96/24, DTS-HD High Resolution Audio, DTS-HD Master
Audio, DTS Express�
 How do I change the language of a multiplex source
¼
● Select "Main" or "Sub" for "3� Audio Adjust" - "Multiplex/
Mono" - "Multiplex Input Channel"�
 Cannot connect to the AV receiver from a Web
¼
browser
● Make sure that the IP address of the AV receiver is
correctly input to the Internet browser�
● When DHCP is used for allocating the IP address, the IP
address of this AV receiver may have been changed�
● Make sure that both AV receiver and PC are properly
connected to the network�
 Power consumption in standby mode
¼
● In the following cases, the power consumption in
standby mode may reach up to a maximum of 4�4 W:
– When "Network Standby" in "6� Hardware" - "Power
Management" - "Network" is set to "On"�
– When "HDMI CEC (RIHD)" is set to "On"� (Depending
on the TV status, this unit will enter normal standby
mode�)
– The "HDMI Standby Through" setting is set to other
than "Off"�
– When "Bluetooth Wakeup" in "6� Hardware" - "Power
Management" is set to "On"�
– When "USB Power Out at Standby" is set to "On"
Troubleshooting