Canon CanoScan 9900F Service Manual page 86

CHAPTER 5
E. Error Message
1. "Unable to find the scanner. Check if the cables are connected properly."
Cause : Scanner is not detected by the host computer.
Corrective Action : Refer to the "II. Troubleshooting Flowchart".
2. "Failed to read scanner information."
Cause : Scanner is not detected by the host computer.
Corrective Action : Refer to the "II. Troubleshooting Flowchart".
3. "Failed to create a file." "Failed to open a file." "Failed to close a file." "Failed to
write-in a file."
Cause : Canon Scanner Test is started from a CD-ROM or write-protected HDD.
Corrective Action : Copy the Canon Scanner Test on a writable HDD to use.
4. "Scanner has problem." "Failed to execute scanner self test."
Cause : Scanner is not recognized by the host computer.
Corrective Action : Refer to the "II. Troubleshooting Flowchart".
5. "Failed to allocate memory."
Cause : Scanner is not recognized by the host computer.
Corrective Action : Refer to the "II. Troubleshooting Flowchart".
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COPYRIGHT 2003 CANON INC. CANOSCAN 9900F REV.0 FEB. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)