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always prompted and must enter an account code
when calling outside your organization.
Optional—You can enter a feature access code
followed by the account code when calling outside
your organization.
Block and unblock Caller ID
When Caller ID is turned on, your number and
name appear on the phones you call. If permitted
by your organization, you can block your Caller ID
for a single call outside your organization. Or your
Administrator can block your line's Caller ID for all
calls.
Note: Your AT&T Voice DNA Administrator
determines the organization's practice regarding
Caller ID and Caller ID blocking.
Call Transfer
You can transfer a call to any extension within your
organization or to any 10-digit phone number. Call
Transfer has two forms:
Blind transfer—Transfers your call to the new
caller directly and drops you from the call.
Consultative transfer—Enables you to speak with
the person you're transferring the call to before
you transfer the call. If there's no answer or the
person doesn't want to take the call, you can
cancel the transfer and talk with the caller.
Conference calls
You can conduct a conference call with 3
participants from your phone.
Note: If you have a Premium feature package, you
can conduct a call with up to 15 participants from
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only. AT&T does not warrant the accuracy or completeness of the information or commit to issue updates or corrections to the information. AT&T is not
responsible for any damages resulting from use of or reliance on the information.
2.
When prompted, enter the account code.
3.
Enter the phone number you want to call.
Temporarily block Caller ID:
1.
Enter *67 and the number you want to call.
2.
Press the Dial soft key.
Temporarily unblock Caller ID:
1.
Enter *82 and the number you want to call.
2.
Press the Dial soft key.
Make a blind transfer:
1.
During a call, press the More and then the Trnsfer soft
keys.
2.
Enter the phone number to which the call will be
transferred.
3.
Press the Blind soft key.
The call is transferred and you're dropped from the
call.
Make a consultative transfer:
1.
During a call, press the More and then the Trnsfer soft
key.
2.
Enter the phone number to which the call will be
transferred.
3.
Press the Send soft key.
4.
Wait for the person to answer, and then speak.
5.
If the person agrees to accept the call, press Trnsfer
again. The call is then transferred from your phone.
If the person isn't available or doesn't want to
accept the transferred call, press the Cancel soft
key to resume the original call.
Make a 3-way conference call by phone:
1.
Call the first person.
2.
After the first person answers, press the More and then
the Confrnc soft keys. The call is placed on hold.
3.
Call the second person.
© 2012 AT&T Intellectual Property. All rights reserved.
®
AT&T Voice DNA
Quick Reference Guide
®
for the Polycom
SoundStation
®
IP 6000 Phone
Page 5
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