Additional Information; Troubleshooting - Sony KP-41T25 Operating Instructions Manual

Additional Information

Troubleshooting

After trying the methods below, if the problem persists,
contact your nearest Sony dealer.
No picture (screen not lit), no sound
/ Make sure the power cord is connected
securely.
/ Check to see if the TV/VIDEO setting is
correct: when watching TV, set to TV, and
when watching video tapes, set to VIDEO.
(page 24)
/ Make sure the CABLE BOX/TV selector is
in the correct position. (page 23)
/ Try another channel. It could be station
trouble.
Poor or no picture (screen lit), good sound
/Adjust PICTURE in the VIDEO menu.
(page 27)
/ Adjust BRIGHTNESS in the VIDEO menu.
(page 27)
/ Adjust the convergence. (page 20)
/ Check antenna/cable connections. (page 6)
Good picture, no sound
/ Press MUTING so that "MUTING"
disappears from the screen. (page 23)
/ Check the MTS setting in the AUDIO
menu. (page 30)
/ Make sure SPEAKER is set to ON in the
AUDIO menu. (page 31)
No color
/ Adjust COLOR in the VIDEO menu. (page
27)
/ Confirm that black and white program is
not being broadcast.
Only snow and noise appear on the screen
/ Check the CABLE setting in the SET UP
menu. (page 21)
/ Check the antenna/cable connections.
(page 6)
/ Make sure the channel is broadcasting
programs.
42 -EN
Additional Information
Dotted lines or stripes
/ Adjust the antenna.
/ Move the projection TV away from noise
sources such as cars, neon signs, and hair-
dryers.
Double images or ghosts
/ Use a highly directional outdoor antenna
or a cable (when the problem is caused by
reflections from nearby mountains or tall
buildings.)
Cannot operate menu
/ If the item you want to choose appears in
black, you cannot select it. Press TV/
VIDEO correctly.
/ Check the CABLE setting in the SET UP
menu. (page 21)
Cannot receive upper channels (UHF) when
using an antenna
/ Check if CABLE is OFF in the SET UP
menu. (page 21)
/ Use AUTO PROGRAM to add receivable
channels that are not presently in the
memory. (page 22)
Cannot receive any channels when using cable
TV
/ Check if CABLE is ON in the SET UP
menu. (page 21)
/ Use AUTO PROGRAM to add receivable
channels that are not presently in the
memory. (page 22)
Remote commander does not operate
/ Battery could be weak. Replace the battery.
(page 17)
/ Make sure the projection TV's power cord
is connected securely to wall outlet.
/ Set the CABLE BOX/TV selector to TV
when operating your projection TV.
/ Are fluorescent lights too close to the
projection TV? Move lights at least 3 – 4
feet away from the projection TV.
Commander's power, channel up/down,
channel buttons do not function
/ Set the CABLE BOX/TV selector to the
correct position. (page 41)
Cannot gain enough volume when using a
cable box
/Increase the volume at the cable box. Then
set the CABLE BOX/TV selector to TV and
adjust the projection TV's volume. (page
41)