Toshiba Portege Z20-B Series User Manual page 126

126
If Something Goes Wrong
The Windows operating system is not working
If Windows fails to start properly twice, the Windows Boot
menu will launch. To enter the Advanced Startup options
manually:
1 In the
2 Click or touch
3 Scroll down to view the
4 Click or touch
Startup
The device restarts.
5 Click or touch
After Restart, you now have several options:
Reset your device
❖
All of your personal files and apps are removed
❖
Your device settings are changed back to their defaults
For more information, see
Advanced options
Choosing this option presents you with another set of
options:
System Restore
❖
System Restore allows you to use a Restore point to
return the device to a state at which it was performing
properly. Restore points may be created:
❖
❖
System Image Recovery
Windows will "Recover" the Operating system using a
specific image provided by the user.
Startup Repair
This feature automates the repair process. The Operating
System will automatically look for problems and repair them
if possible.
Command Prompt
The command prompt is a very powerful tool for advanced
users.
field, type
Search
Recovery Options
Restart Now
.
Troubleshoot
When new hardware or software is installed
Manually by the user
Recovery Options
.
Restart Now
under
Advanced
from the menu.
"Reset your PC" on page
.
option.
59.