Troubleshooting An Internet Connection - How To Verify Tcp/Ip - Toshiba Portege Z20-B Series User Manual

NOTE
(Sample Image) Device Manager - Network adapter uninstall
5 After the driver uninstalls, open the
Device Manager.
6 Select
7 After the driver uninstalls, restart your device, see
Restart your device" on page
The driver is then reinstalled automatically.
If you are still unable to connect to a wireless network, you
may have a hardware issue that will require further
troubleshooting.
Troubleshooting an Internet connection – How to
verify TCP/IP
If the wireless network is not detected, you can check that
the hardware in the device is working correctly by using the
PING command to verify that the network adapter and
TCP/IP is working properly. This can be done by performing
the following steps:
1 Open the command prompt by pressing the
(
(Admin)
If Something Goes Wrong
Do select the "Delete the driver software for this
NOT
device" box.
Scan for hardware changes
) + keys, then selecting
X
in the pop-up window.
Connecting to the Internet
53.
Command Prompt
149
menu in
Action
.
Windows
"To