Troubleshooting Guide - Intex ECO 20110 Owner's Manual

TROUBLESHOOTING GUIDE

TROUBLE
• The power cord is loose.
FILTER MOTOR
• The GFCI/RCD circuit breaker
FAILS TO START
• Motor too hot and overload
• Stand-by/power saving mode.
• Without cyanuric acid.
FILTER DOESN'T
• Improper chlorine or pH levels.
CLEAN POOL
• No filtering media in tank.
• Wrong 6-way valve setting
• Excessively dirty pool.
• Dirt or sand on pool floor.
• The basket is restricting the water
• Clogged inlet or discharge.
FILTER DOESN'T
• An air leak on the intake line.
PUMP WATER OR
• Excessively dirty pool.
FLOW IS VERY
• Sand media clogged with dirt.
SLOW
• Nozzle and strainer
• Crusting or caking on the
• Pool vacuuming device
PUMP DOESN'T • Low water level.
WORK • Strainer screen clogged up.
• An air leak on the intake hose.
• Faulty motor or the impeller
6-WAY VALVE/ • Sand tank o-ring missing.
COVER LEAKING • Sand tank o-ring dirty.
• Flange clamp not tight.
• 6-way valve damage.
HOSE LEAKING
• Hose nut not securely tight.
• Hose connection fitting
PRESSURE GAUGE • Clogged inlet of the pressure
DOESN'T WORK
• Pressure gauge damage.
SAND IS FLOWING • Sand is too small.
BACK INTO THE
• Sand bed is calcified.
POOL
SAVE THESE INSTRUCTIONS
(261PO) Sand Filter Pump & Saltwater System with E.C.O. ENGLISH 7.5" X 10.3" PANTONE 295U 07/23/2014
CAUSE
is tripped.
protection is shut off.
position.
flow.
connections are reversed.
filtering sand surface.
attached to the system.
is jammed.
o-ring/L-shape o-ring missing.
gauge.
SOLUTION
• Line cord must be plugged into a 3 wire
outlet that is protected by a Class A Ground
Fault Circuit Interrupter, or RCD.
• Reset circuit breaker. If circuit breaker trips
repeatedly, your electrical system may have
a defect. Turn off circuit breaker and call an
electrician to correct the problem.
• Let the motor cool down and restart again.
• See "Saltwater system operation".
• See "Cyanuric acid table".
• Adjust the chlorine and pH level. Consult your
local swimming pool supply stores.
• Load with filter sand, see "sand loading
instructions".
• Set valve to " FILTER" position.
• Operate the filter for longer periods.
• Use Intex pool vacuum to clean bottom of pool.
• Clean the basket.
• Clear any obstructions in the intake hose by
discharging it inside pool wall.
• Tighten hose nuts, check hoses for damage,
check pool water level.
• Clean the pre-filtering basket more often.
• Backwash filter.
• Install the nozzle at the upper position of the
pool inlet, and the strainer at the lower
position of the pool outlet.
• Remove about 1" of sand if necessary.
• Remove any pool vacuuming device attached
to the system line.
• Fill pool to correct water level.
• Clean strainer screens at pool inlet.
• Tighten hose nuts, check hose for
damage.
• Contact Intex service center.
• Remove 6-way valve cover and ensure the
o-ring is in place.
• Clean sand tank o-ring with garden hose water.
• Tighten the clamp with wrench supplied.
• Contact Intex service center.
• Tighten/reinstall hose nut.
• Ensure o-ring/L-shape o-ring is in place and
not damaged.
• Clear any obstructions in the intake by
unscrewing it from the 6-way valve.
• Contact Intex service center.
• Use only No. 20 silica sand with particle size
range 0.45 to 0.85 mm (0.018 to 0.033 inches)
and a Uniformity Coefficient less than 1.75.
• Change sand.
261
English
PO
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