Troubleshooting Guide - Intex AP620D Owner's Manual

PROBLEM
Air leakage
between internal air
pump and the pump
holder frame
Air pump does not
work
Pump motor is
running but air bed
is not inflating or
deflating
After inflation air is
escaping through
the pump air
passage or through
the manual inflation
port
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SAVE THESE INSTRUCTIONS
(17IO) AP620D/AP620DP ELECTRIC PUMP ENGLISH 4.875" X 7.25" 04/20/2023

TROUBLESHOOTING GUIDE

CAUSE
• Pump not securely
attached.
• Pump O-ring is
dirty.
• Internal air bed
beam threads are
caught between
the internal air
pump and the
pump holder frame.
• Pump O-ring is
twisted and/or
damaged.
• Not connected to
an electrical outlet
socket.
• Pump motor
thermo-protector
activated.
• Internal air pump
defective.
• The inflation or
deflation mode is
not set yet.
• The pump air
passage is not
completely closed.
• The manual
inflation port cap is
not securely closed.
Page 6
SOLUTION
• While holding the pump outer rim, push in and
turn the pump fully clockwise until the two side
tabs lock into place.
• Remove the pump from the air bed, remove
the O-ring from the pump and clean it with
water. Carefully replace the O-ring back to the
pump as to prevent dust, lint from sticking onto
the O-ring again. Also make sure the pump
holder frame inner wall is free from dust, hair
or lint.
• Remove the internal air pump and carefully
replace the pump back making sure the internal
air bed beam threads are away from the
pump holder frame.
• Remove the pump from the air bed, make
sure the O-ring is not damaged and/or twisted.
Realign the O-ring or replace a new O-ring.
Contact Intex service center for replacement.
• Make sure the pump is plugged into the
correct power outlet, then turn the control dial
fully clockwise to the inflation position.
• Turn off and disconnect the power cord from the
power outlet, let the pump rest for more than
30 minutes before resume the use of the pump.
• Remove the internal air pump from the air bed
and keep the air bed in a safe place. Contact
Intex service center for an internal air pump
replacement.
• Turn the control dial fully clockwise until it
stops to inflate the air bed. Or turn the control
dial fully counterclockwise until it stops to
deflate the air bed.
• Make sure the air passage is closed by
turning the control dial to the center closed /
pump off position.
• Push the cap firmly into the manual inflation
port.
17
IO