Troubleshooting - Bissell POWERFORCE HELIX 1240 series User Manual

Troubleshooting

Problem Possible causes
Power cord not plugged in
Vacuum
cleaner won't
Blown fuse/tripped breakers
turn on
in home
Hose not properly positioned
Dirt tank not installed properly
Dirt tank is full
Vacuum
cleaner
Clog in cleaner
doesn't have
good suction
Filters are dirty
Hose not properly attached
Vacuum is not suctioning or
blowing
Please do
not return
this product
to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
For any questions or concerns, BISSELL is happy to
be of service. Contact us directly at 1-800-237-7691.
WARNING
To reduce the risk of electric shock, turn power switch off
and disconnect polarized plug from electrical outlet before
performing maintenance or troubleshooting checks.
Remedies
Check electrical plug
Check/replace fuse or reset breaker
Make sure hose is fully connected
to base and body. Be sure to hold
onto plastic hose collar while
connecting hose.
Check assembly of upper and
lower portions, correctly position
and secure into place
Empty dirt tank
Follow instructions on pg. 11 for
clearing clogs
Check and clean filter. Follow
instructions on pg. 8-9
Make sure hose collar is properly
installed
Make sure hose collar is properly
installed. Follow instructions on
pg. 11 for clearing clogs.
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