Dell Inspiron 15 3000 Series Service Manual
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Dell Inspiron 15 3000 Series Service Manual

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Inspiron 15
3000 Series

Service Manual

Regulatory Model: P47F
Regulatory Type: P47F001

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Summary of Contents for Dell Inspiron 15 3000 Series

  • Page 1: Service Manual

    Inspiron 15 3000 Series Service Manual Regulatory Model: P47F Regulatory Type: P47F001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks ™...

  • Page 3: Table Of Contents

    Contents 1 Before working inside your computer......... 9 Before you begin ..................9 Safety instructions................. 10 Recommended tools................10 2 After working inside your computer.......... 12 3 Removing the battery..............13 Procedure....................13 4 Replacing the battery..............15 Procedure....................15 5 Removing the optical drive............16 Prerequisites...................
  • Page 4 Procedure....................24 10 Replacing the base cover............29 Procedure....................29 Post-requisites..................29 11 Removing the hard drive............30 Prerequisites...................30 Procedure....................30 12 Replacing the hard drive............33 Procedure....................33 Post-requisites..................33 13 Removing the memory module..........34 Prerequisites...................34 Procedure....................34 14 Replacing the memory module..........36 Procedure....................
  • Page 5 18 Replacing the power-button board.........45 Procedure....................45 Post-requisites..................46 19 Removing the speakers.............. 47 Prerequisites................... 47 Procedure....................47 20 Replacing the speakers.............. 49 Procedure....................49 Post-requisites..................49 21 Removing the I/O board.............50 Prerequisites...................50 Procedure....................50 22 Replacing the I/O board.............52 Procedure....................52 Post-requisites..................
  • Page 6 Procedure....................58 Post-requisites..................58 27 Removing the fan................ 60 Prerequisites...................60 Procedure....................60 28 Replacing the fan................ 62 Procedure....................62 Post-requisites..................62 29 Removing the system board............63 Prerequisites...................63 Procedure....................64 30 Replacing the system board............68 Procedure....................68 Post-requisites..................69 31 Removing the touch pad............70 Prerequisites...................
  • Page 7 35 Removing the display assembly..........81 Prerequisites................... 81 Procedure....................82 36 Replacing the display assembly..........86 Procedure....................86 Post-requisites..................86 37 Removing the display bezel............88 Prerequisites...................88 Procedure....................89 38 Replacing the display bezel............90 Procedure....................90 Post-requisites..................90 39 Removing the display panel............91 Prerequisites................... 91 Procedure....................
  • Page 8 Procedure..................... 102 Post-requisites..................102 45 Removing the palm rest............104 Prerequisites..................104 Procedure..................... 105 46 Replacing the palm rest............106 Procedure..................... 106 Post-requisites..................106 47 Flashing the BIOS..............108 48 Getting help and contacting Dell.......... 109 Self-help resources................109 Contacting Dell..................110 3000 Series...

  • Page 9: Before Working Inside Your Computer

    Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Topics: • Before you begin • Safety instructions • Recommended tools Before you begin Save and close all open files and exit all open applications. Shut down your computer.

  • Page 10: Safety Instructions

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/ regulatory_compliance.
  • Page 11 • Phillips screwdriver • Plastic scribe Before working inside your computer...

  • Page 12: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.

  • Page 13: Removing The Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Close the display and turn the computer over. Slide the battery-release latch to the unlocked position.
  • Page 14 battery battery-release latch Turn the computer over, open the display, and press the power button for five seconds to ground the system board. Removing the battery...

  • Page 15: Replacing The Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Close the display and turn the computer over. Place the battery in the battery bay and snap the battery into place.

  • Page 16: Removing The Optical Drive

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
  • Page 17 optical-drive assembly plastic scribe screw base cover Carefully pry the optical-drive bezel off the optical drive. Remove the screw that secures the optical-drive bracket to the optical drive. NOTE: Note the orientation of the optical-drive bracket so that you can replace it correctly.
  • Page 18 screw optical drive optical-drive bezel optical-drive bracket Removing the optical drive...

  • Page 19: Replacing The Optical Drive

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...

  • Page 20: Removing The Keyboard

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
  • Page 21 securing clips (5) plastic scribe keyboard tabs (6) palm-rest assembly Open the latch and disconnect the keyboard cable from the system board. Removing the keyboard...
  • Page 22 latch keyboard cable keyboard palm-rest assembly Lift the keyboard, along with the cable, off the palm-rest assembly. Removing the keyboard...

  • Page 23: Replacing The Keyboard

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...

  • Page 24: Removing The Base Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
  • Page 25 screws (5) palm-rest assembly base cover optical-drive cable latch Close the display and turn the computer over. Remove the screws that secure the base cover to the palm-rest assembly. Removing the base cover...
  • Page 26 screws (13) base cover palm-rest assembly Using your fingertips, gently pry the base cover off the palm-rest assembly. Removing the base cover...
  • Page 27 base cover palm-rest assembly Turn the base cover over. Release the optical-drive interposer from the tabs on the base cover. Removing the base cover...
  • Page 28 base cover optical-drive interposer tabs (2) optical-drive cable Removing the base cover...

  • Page 29: Replacing The Base Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...

  • Page 30: Removing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
  • Page 31 screws (4) hard-drive assembly hard-drive cable latch Disconnect the interposer from the hard-drive assembly. hard-drive assembly interposer Remove the screws that secure the hard-drive bracket to the hard drive and lift the hard-drive bracket off the hard drive. Removing the hard drive...
  • Page 32 screws (4) hard-drive bracket hard drive Removing the hard drive...

  • Page 33: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.

  • Page 34: Removing The Memory Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
  • Page 35 memory module securing clips (2) memory-module slot Removing the memory module...

  • Page 36: Replacing The Memory Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...

  • Page 37: Post-Requisites

    notch memory module securing clips (2) memory-module slot Post-requisites Follow the procedure from step 3 to step 7 in “Replacing the base cover”. Replace the keyboard. Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. Replace the battery.

  • Page 38: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
  • Page 39 antenna cables (2) wireless card wireless-card slot screw Removing the wireless card...

  • Page 40: Replacing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...

  • Page 41: Post-Requisites

    screw wireless card antenna cables (2) notch wireless-card slot Post-requisites Follow the procedure from step 3 to step 7 in “Replacing the base cover”. Replace the keyboard. Follow the procedure from step 4 to step 5 in “Replacing the optical drive”.

  • Page 42: Removing The Power-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
  • Page 43 power-button board cable palm rest Close the display and turn the computer over. Peel the tape that secures the power-button board to the palm-rest assembly. Remove the screw that secures the power-button board to the palm-rest assembly. Note the power-button board cable routing and peel it off the palm-rest assembly.
  • Page 44 power-button board tape screw Removing the power-button board...

  • Page 45: Replacing The Power-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...

  • Page 46: Post-Requisites

    Post-requisites Follow the procedure from step 3 to step 7 in “Replacing the base cover”. Replace the keyboard. Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. Replace the battery. Replacing the power-button board...

  • Page 47: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
  • Page 48 speaker cable speakers (2) Removing the speakers...

  • Page 49: Replacing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...

  • Page 50: Removing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
  • Page 51 screw tape I/O-board cable I/O board latch Removing the I/O board...

  • Page 52: Replacing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...

  • Page 53: Removing The Coin-Cell Battery

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 54 system board coin-cell battery plastic scribe Removing the coin-cell battery...

  • Page 55: Replacing The Coin-Cell Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...

  • Page 56: Removing The Heat-Sink Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 57 fan cable heat-sink assembly captive screws (6) system board Lift the heat-sink assembly off the system board. Remove the fan. Removing the heat-sink assembly...

  • Page 58: Replacing The Heat-Sink Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
  • Page 59 Replace the battery. Replacing the heat-sink assembly...

  • Page 60: Removing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
  • Page 61 screws (3) heat-sink assembly Turn the heat-sink assembly over. Peel off the tape that secures the fan cable to the heat-sink assembly. Lift the fan along with the fan cable off the heat sink. tape fan cable Removing the fan...

  • Page 62: Replacing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...

  • Page 63: Removing The System Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 64: Procedure

    Remove the heat-sink assembly. Procedure Open the display as far as possible. Open the latch and disconnect the power-button board cable from the system board. Open the latch and disconnect the touch-pad cable from the system board. latch power-button board cable touch-pad cable latch Close the display and turn the computer over.
  • Page 65 Open the display hinge to an angle of 90 degrees. screw display hinge speaker cable screw wireless-card bracket Lift and hold the speaker to release the system board from the palm-rest assembly. Carefully lift the system board from the inner edge and release the ports from the slots on the palm-rest assembly.
  • Page 66 screw system board palm-rest assembly speaker Peel the tape that secures the I/O-board cable to the system board. 12 Open the latch and disconnect the I/O-board cable from the system board. 13 Disconnect the power-adapter port cable from the system board. 14 Peel the tape that secures the display cable to the system board.
  • Page 67 system board tape display cable power-adapter port cable latch I/O-board cable tape Removing the system board...

  • Page 68: Replacing The System Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 69: Post-Requisites

    Replace the screw that secures the system board to the palm-rest assembly. 10 Close the display hinge and align the screw hole on the display hinge with the screw hole on the system board. Replace the screw that secures the display hinge to the system board . 12 Align the screw hole on the wireless card bracket to the screw on the system board and replace the screw that secures the wireless-card bracket to the system board.

  • Page 70: Removing The Touch Pad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
  • Page 71 tape touch-pad bracket palm-rest assembly Remove the screws that secure the touch-pad bracket to the touch pad. Peel the tape that secures the touch-pad bracket to the touch pad. Open the latch and disconnect the touch-pad cable from the touch pad. Removing the touch pad...
  • Page 72 touch-pad cable latch palm-rest assembly screws (3) touch-pad bracket tape Lift the touch-pad bracket off the touch pad. Removing the touch pad...
  • Page 73 touch-pad bracket Lift the touch pad off the palm-rest assembly. Removing the touch pad...
  • Page 74 touch pad palm-rest assembly Removing the touch pad...

  • Page 75: Replacing The Touch Pad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
  • Page 76 Follow the procedure from step 3 to step 7 in “Replacing the base cover”. Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. Replace the keyboard. 10 Replace the battery. Replacing the touch pad...

  • Page 77: Removing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...
  • Page 78 Lift the power-adapter port, along with the its cable, off the palm-rest assembly. palm-rest assembly screw power-adapter port power-adapter port cable Removing the power-adapter port...

  • Page 79: Replacing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
  • Page 80 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. 10 Replace the keyboard. Replace the battery. Replacing the power-adapter port...

  • Page 81: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...

  • Page 82: Procedure

    Procedure Remove the screws that secure the left display hinge to the palm-rest assembly and open the hinge to an angle of 90 degrees. Note the antenna cable routing and remove the cable from its routing guides on the palm-rest assembly. Note the display cable routing and remove the cable from its routing guides on the palm-rest assembly.
  • Page 83 palm-rest assembly display assembly Carefully lift the palm-rest assembly, at an angle, off the display assembly. Removing the display assembly...
  • Page 84 palm-rest assembly display assembly Place the display assembly on a clean, flat surface. Removing the display assembly...
  • Page 85 display assembly Removing the display assembly...

  • Page 86: Replacing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
  • Page 87 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. Replace the keyboard. 10 Replace the battery. Replacing the display assembly...

  • Page 88: Removing The Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...

  • Page 89: Procedure

    Procedure Using your fingertips, gently pry up the inner edges of the display bezel. Lift the display bezel off the display assembly. display bezel display panel Removing the display bezel...

  • Page 90: Replacing The Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...

  • Page 91: Removing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...

  • Page 92: Procedure

    Procedure Remove the screws that secure the display panel to the display back-cover. Turn the display panel over. screws (4) display panel display back-cover Peel the tape that secures the display cable to the display back-cover. Open the latch and disconnect the display cable from the display back-cover. Lift the display panel off the display back-cover.
  • Page 93 display panel display cable latch tape display back-cover Removing the display panel...

  • Page 94: Replacing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
  • Page 95 Follow the procedure from step 3 to step 7 in “Replacing the base cover”. 10 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. Replace the keyboard. 12 Replace the battery. Replacing the display panel...

  • Page 96: Removing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...

  • Page 97: Procedure

    Procedure Using a plastic scribe, gently pry the camera off the display back-cover. Disconnect the camera cable from the camera. display back-cover camera plastic scribe camera cable Removing the camera...

  • Page 98: Replacing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
  • Page 99 12 Replace the battery. Replacing the camera...

  • Page 100: Removing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...

  • Page 101: Procedure

    Procedure Remove the screws that secure the display hinges to the display back-cover. Release the hinges from the latches and lift the display hinges off the display back-cover. screws (6) latches (2) display hinges (2) display back-cover Removing the display hinges...

  • Page 102: Replacing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
  • Page 103 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. 12 Replace the keyboard. 13 Replace the battery. Replacing the display hinges...

  • Page 104: Removing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Prerequisites •...

  • Page 105: Procedure

    Procedure After performing the prerequisites, we are left with the palm rest. palm rest Removing the palm rest...

  • Page 106: Replacing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Topics: • Procedure •...
  • Page 107 14 Follow the procedure from step 4 to step 5 in “Replacing the optical drive”. 15 Replace the battery. Replacing the palm rest...

  • Page 108: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your computer and click Submit.

  • Page 109: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self- help resources: Information about Dell products and www.dell.com services Windows 8.1 and Windows 10 Dell Help & Support app...

  • Page 110: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country.

This manual is also suitable for:

Inspiron 15 3558

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