Dell Inspiron 15 3000 Series Service Manual
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Dell Inspiron 15 3000 Series Service Manual

Dell Inspiron 15 3000 Series Service Manual

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Inspiron 15
3000 Series
Service Manual
Regulatory Model: P47F
Regulatory Type: P47F003

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Summary of Contents for Dell Inspiron 15 3000 Series

  • Page 1 Inspiron 15 3000 Series Service Manual Regulatory Model: P47F Regulatory Type: P47F003...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Before working inside your computer..................... 7 Before you begin ...................................7 Safety instructions.................................7 Recommended tools................................8 2 After working inside your computer....................9 3 Removing the battery........................10 Procedure....................................10 4 Replacing the battery........................11 Procedure....................................11 5 Removing the base panel......................12 Prerequisites..................................
  • Page 4 Post-requisites..................................20 13 Removing the keyboard......................21 Prerequisites..................................21 Procedure....................................21 14 Replacing the keyboard......................23 Procedure..................................... 23 Post-requisites..................................23 15 Removing the palm rest......................24 Prerequisites..................................24 Procedure..................................... 24 16 Replacing the palm rest......................27 Procedure..................................... 27 Post-requisites..................................27 17 Removing the touch pad......................28 Prerequisites..................................28 Procedure.....................................
  • Page 5 Post-requisites..................................38 25 Removing the system board...................... 39 Prerequisites..................................39 Procedure..................................... 39 26 Replacing the system board.......................42 Procedure..................................... 42 Post-requisites..................................42 27 Removing the coin-cell battery....................43 Prerequisites..................................43 Procedure..................................... 43 28 Replacing the coin-cell battery....................44 Procedure..................................... 44 Post-requisites..................................44 29 Removing the heat sink......................45 Prerequisites..................................
  • Page 6 41 Removing the camera........................ 61 Prerequisites..................................61 Procedure....................................61 42 Replacing the camera........................63 Procedure..................................... 63 Post-requisites..................................63 43 Removing the display hinges......................64 Prerequisites..................................64 Procedure..................................... 64 44 Replacing the display hinges......................66 Procedure.....................................66 Post-requisites..................................66 45 Flashing the BIOS........................67 46 Getting help and contacting Dell....................68 Contents...

  • Page 7: Before Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 8: Recommended Tools

    disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, ensure that the ports and connectors are correctly oriented and aligned. CAUTION: Press and eject any installed card from the media-card reader. Recommended tools The procedures in this document may require the following tools: •...

  • Page 9: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3.

  • Page 10: Removing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Procedure 1. Close the display and turn the computer over.

  • Page 11: Replacing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Procedure Slide the tabs on the battery into the slots on the battery bay and snap the battery into place.

  • Page 12: Removing The Base Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites Remove the battery.

  • Page 13: Replacing The Base Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.

  • Page 14: Removing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 15 1. hard drive 2. screws (4) 3. hard-drive bracket 4. interposer Removing the hard drive...

  • Page 16: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Topics: •...

  • Page 17: Removing The Memory Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.

  • Page 18: Replacing The Memory Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.

  • Page 19: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.

  • Page 20: Replacing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites...

  • Page 21: Removing The Keyboard

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites Remove the battery.
  • Page 22 1. latch 2. keyboard cable 3. palm-rest assembly 4. keyboard 5. Lift the keyboard, along with the cable, off the palm-rest assembly. Removing the keyboard...

  • Page 23: Replacing The Keyboard

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.

  • Page 24: Removing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.
  • Page 25 5. Remove the screws that secure the palm-rest assembly to the computer base. 1. screws (10) 2. computer base 6. Slightly open the computer base and, using a plastic scribe, pry the palm-rest assembly off the computer base. 1. computer base 2.
  • Page 26 1. palm-rest assembly 2. computer base 9. Remove the touch pad. Removing the palm rest...

  • Page 27: Replacing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.

  • Page 28: Removing The Touch Pad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.
  • Page 29 1. touch-pad cable 2. latch 3. screws (2) 4. palm rest 5. touch-pad bracket 4. Peel the tape off the touch pad. 5. Lift the touch pad off the palm rest. 1. tape 2. touch pad 3. palm rest Removing the touch pad...

  • Page 30: Replacing The Touch Pad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.

  • Page 31: Removing The Power-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.
  • Page 32 1. power-button board 2. screw 3. power-button board cable Removing the power-button board...

  • Page 33: Replacing The Power-Button Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.

  • Page 34: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.
  • Page 35 1. speaker cable 2. speakers (2) Removing the speakers...

  • Page 36: Replacing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.

  • Page 37: Removing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.

  • Page 38: Replacing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.

  • Page 39: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 40 1. speaker cable 2. slot 2. Turn the computer over and open the display as far as possible. 3. Peel the tape that secures the display cable to the system board. 4. Open the latches and disconnect the display cable and I/O-board cable from the system board. 5.
  • Page 41 1. system board 2. computer base 3. screw 8. Turn the system board over and remove the coin-cell battery. 9. Follow the procedure from step 2 to step 4 in "Removing the heat sink”. Removing the system board...

  • Page 42: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 43: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.

  • Page 44: Replacing The Coin-Cell Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.

  • Page 45: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 46 1. heat sink 2. captive screws (4) 3. system board 4. fan cable 5. fan 4. Lift the cooling assembly off the system board. 5. Remove the fan. Removing the heat sink...

  • Page 47: Replacing The Heat Sink

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.

  • Page 48: Removing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.
  • Page 49 1. cooling assembly 2. fan 3. screws (3) 2. Turn the cooling assembly over. 3. Lift the fan off the heat sink. 1. heat sink 2. fan Removing the fan...

  • Page 50: Replacing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.

  • Page 51: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.
  • Page 52 1. display assembly 2. display cable 3. computer base 4. antenna cables (2) 4. Remove the screws that secure the display hinges to the computer base. 1. display assembly 2. screws (3) 3. computer base 5. Carefully lift the display assembly off the computer base. Removing the display assembly...

  • Page 53: Replacing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.

  • Page 54: Removing The Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure...

  • Page 55: Replacing The Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Align the display bezel with the display back-cover and gently snap the display bezel into place.

  • Page 56: Removing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 57 3. display-back cover 3. Peel the tape that secures the display cable to the display-back cover. 4. Open the latch and disconnect the display cable from the display-back cover. 5. Lift the display panel off the display back-cover. 1. display panel 2.

  • Page 58: Replacing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.

  • Page 59: Removing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1.

  • Page 60: Replacing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.

  • Page 61: Removing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 62 1. camera cable 2. plastic scribe 3. camera Removing the camera...

  • Page 63: Replacing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.

  • Page 64: Removing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure...
  • Page 65 1. screws (6) 2. latches (2) 3. display hinges (2) 4. display back-cover Removing the display hinges...

  • Page 66: Replacing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1.

  • Page 67: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click Product support, enter the Service Tag of your computer, and then click Submit.

  • Page 68: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and services www.dell.com Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1...

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