AT&T E5945B User Manual page 44

Appendix
Troubleshooting
My cordless
handset beeps
five times and
isn't performing
normally.
OTHER
HANDSET ON
(and then) OR
OUT OF RANGE
displays on my
cordless hand-
set.
The batteries
will not hold a
charge.
• Make sure the power cord is securely plugged into the telephone
base. Plug the unit into a different, working electrical outlet not con-
trolled by a wall switch.
• Move the cordless handset closer to the telephone base. It might
have moved out of range.
• Reset the telephone base. Unplug its electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the cordless
handset and the telephone base to reset.
• Other electronic products can cause interference to your cordless
telephone. Try installing the telephone as far away from these types
of electronic devices as possible: wireless routers, radios, radio tow-
ers, pager towers, cellular telephones, intercoms, room monitors,
televisions, personal computers, kitchen appliances and other cord-
less telephones.
• Only one handset can be used to make or answer a call anytime.
If another handset attempts to do so, the screen will display
OTHER HANDSET ON and then OR OUT OF RANGE. You might
press PHONE/
line. Use the call transfer feature (see page 15) to transfer a call to
another system handset.
• Move the cordless handset closer to the telephone base. It might have
moved out of range.
• Ensure that the telephone base is powered up.
• Place the cordless handset in the telephone base for one minute to
allow the cordless handset and telephone base to synchronize.
• If the cordless handset is in the telephone base or charger, and the
charging light does not come on, refer to the charge light is off in this
troubleshooting guide.
• Reset the telephone base. Unplug the unit's electrical power. Wait for
15 seconds then plug it back in. Allow up to one minute for the cordless
handset and the telephone base to reset.
• Other electronic products can cause interference with your cordless
telephone. Try installing your telephone as far away from these types of
electronic devices as possible: wireless routers, radios, radio towers,
page towers, cell phones, intercoms, room monitors, televisions, per-
sonal computers, kitchen appliances and cordless phones.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to its tele-
phone base or charger when not in use.
• Ensure that the battery is properly installed and charged as
described on page 7.
• Ensure that the telephone base and charger units are plugged into
functioning power outlets.
• If the battery is old, it may be necessary to purchase a new one; see
page 7.
• The telephone might be malfunctioning. Please refer to the Warranty
section of this user's manual for further instruction.
• If the cordless handset is in its telephone base or charger and the
charging light does not come on, refer to The charge light is off in
this troubleshooting guide.
again until no other handset is using the
FLASH
40