AT&T E1812B User Manual

At&t user's manual 5.8 ghz four handset cordless telephone with answering system and caller id/call waiting e5812b, e5813b, e5814b, e1812b, e1813b, e1814b

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User's manual
E5812B/E5813B/E5814B/
E1812B/E1813B/E1814B
5.8 GHz cordless telephone/
answering system with
caller ID/call waiting

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Summary of Contents for AT&T E1812B

  • Page 1 User’s manual E5812B/E5813B/E5814B/ E1812B/E1813B/E1814B 5.8 GHz cordless telephone/ answering system with caller ID/call waiting...
  • Page 2 AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. Model #: E5812B/E5813B/E5814B/E1812B/E1813B/E1814B Product name: 5.8GHz cordless telephone/answering system Serial #: (found on the bottom of the telephone base)
  • Page 3 You must install and charge the battery before using the telephone. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully: 89-0047-00-00) or equivalent.
  • Page 4: Table Of Contents

    Battery installation & charging ...7 Installation options ...8 Belt clip & optional headset...10 Telephone operation Settings ... 11 Basic operation... 14 Call transfer for E5812B/E1812B...18 Call transfer for E5813B/E1813B...19 Call transfer for E5814B/E1814B...20 Directory ... 21 Speed dial... 22 New directory entries ... 23 ...
  • Page 5: Getting Started

    Getting started Quick reference guide Cordless handset CID/-VOLUME While in a menu, press to scoll down. When in idle mode, press to display call summary entries (page 30). While entering names or numbers, press to move the press CID to decrease listening volume.
  • Page 6: Telephone Base

    Getting started Quick reference guide Telephone base CHARGE/IN USE sets is in use. system is answering an incom- ing call. ing call is ringing. properly positioned to charge in the telephone base. SETUP Press to review or change answering system options (page 36).
  • Page 7: Parts Checklist

    E5812B/E5813B/E5814B/ E1812B/E1813B/E1814B 5.8 GHz cordless telephone/ answering system with caller ID/call waiting User's manual Quick start guide Charger for cordless handset (1 for E1812B/E5812B) (2 for E1813B/E5813B) (3 for E1814B/E5814B) Power adapter Power adapter for for telephone handset charger base...
  • Page 8: Telephone Base Installation

    Getting started Telephone base installation Choose a central location close to a telephone jack and a power outlet not connected to a wall switch. The telephone base can be placed on a flat sur- face or mounted on a standard wall plate. For optimum range and better reception, place the telephone base in a high and open location.
  • Page 9 Getting started Telephone base installation Plug the small end of the larger power adapter into the power jack at the bottom of the tele- phone base. see number four in the note section, below.) Plug the other end of the telephone line cord into a telephone jack.
  • Page 10: Battery Installation & Charging

    Getting started Battery installation & charging After installing the battery, you may be able to make or receive short calls. For best performance, place the handset in the telephone base or charger to charge for 16 hours before use. You can keep the battery charged by returning the handset to the telephone base or charger after use.
  • Page 11: Installation Options

    Getting started Installation options NOTE: The mounting bracket must be used for both tabletop use and wall mounting positions. Tabletop mount Wall mounting The telephone base comes with the bracket mounted for tabletop use. If wall mounting is desired, a telephone outlet wall mounting plate with mounting studs is required.
  • Page 12: Tabletop Mounting

    Getting started Installation options 3. To attach the bracket for wall mounting, insert the tabs of the bracket into slots telephone base, then press the other bracket tabs into slots as shown on the right. 4. Plug the power adapter into an electrical outlet not controlled by a wall switch.
  • Page 13: Belt Clip & Optional Headset

    Getting started Belt clip & optional headset Install belt clip as shown below if desired. Snap belt clip into notches on both sides of handset. For hands-free telephone conversations, use any industry standard 2.5 mm headset (purchased separately). headset. To order an AT&T 2.5 mm headset, visit our website at www.telephones.att.com or call 1 (800) 222-3111.
  • Page 14: Telephone Operation

    Telephone operation Settings Each cordless handset operates individually from the other handsets. The ringer sound, ringer vol- ume, date and time, dial mode and language must be programmed separately for each cord- less handset. Follow the steps below to program the cordless handset.
  • Page 15 NOTES: You can choose to set the time manually, or you can allow it to be set automatically mation. The time will be set automatically only if you sub- vided by your local telephone company (page 27). The date and time for the answering machine need to be set sepa- rately (page 34).
  • Page 16 Telephone operation Settings Choose ringer volume setting 1. Press and hold handset is idle (not in use). This feature allows you to choose low, med, high ringer volume or turn the ringer off. 2. Press option. You will hear a sample of each ringer volume.
  • Page 17: Basic Operation

    Elapsed time NOTE: less handset can be on a call at a time. If another cordless handset attempts to join a call, its screen will display OTHER HANDSET ON and then OR OUT OF RANGE. Telephone operation Basic operation Making and answering calls CID, DIR press PHONE/...
  • Page 18 Telephone operation Basic operation Last number redial While the telephone is not in use, press REDIAL/ on the cordless handset to display the last PAUSE number called (up to 32 digits). To dial the number displayed, press PHONE/ SPEAKER FLASH after pressing PHONE/ SPEAKER, press...
  • Page 19 Telephone operation Basic operation Handset locator If you misplace the handset(s), press LOCATOR on the telephone base. This starts the paging tone at the handset(s) for 60 seconds to help you locate it/them. To stop the paging tone, press OFF/ on cordless handset, or place CLEAR cordless handset in the telephone base, the tele-...
  • Page 20: Options While On Calls

    Telephone operation Options while on calls Volume control Press -VOLUME to decrease the volume. CID/ Press /VOLUME+ to increase the volume. When changing the volume level, the new setting is saved. Call waiting If you subscribe to call waiting service with your local telephone company, there will be a beep if there is an incoming call while you are already on a call.
  • Page 21: Call Transfer For E5812B/E1812B

    Telephone operation Call transfer for E5812B/E1812B Call transfer another cordless handset. Press /TRANSFER MENU/SEL nal call to another cordless handset, your cord- less handset will display CALL TRANSFERRED and the other handset will begin ringing. To answer the call, press...
  • Page 22: Call Transfer For E5813B/E1813B

    Telephone operation Call transfer for E5813B/E1813B Call transfer another cordless handset. Press /TRANSFER to transfer the MENU/SEL handset will display ENTER 1-3. After enter- ing the cordless handset number to which you want to transfer the call, your cordless hand- set will display CALL TRANSFERRED and the selected handset will begin ringing.
  • Page 23: Call Transfer For E5814B/E1814B

    Telephone operation Call transfer for E5814B/E1814B Call transfer another cordless handset. Press /TRANSFER to transfer the MENU/SEL will see ENTER 1-4. After entering the cordless handset number to which you want to trans- fer the call, your cordless handset will display CALL TRANSFERRED and the selected handset will begin ringing.
  • Page 24: Directory

    Directory Memory capacity Each cordless handset has its own directory. Each directory can store up to 30 entries (including nine speed dial locations). Each entry can contain a number up to 24 digits, and a name up to 15 let- ters long.
  • Page 25: Speed Dial

    NOTE: The speed dial feature occupies up to nine of the thirty memory locations in there are only five speed dial entries, then up to 25 entries can be stored in the directory. If there are already 30 entries in the directory, no new direc- tory and speed dial entries can be stored in memory until deleted.
  • Page 26: New Directory Entries

    NOTE: If all memory locations are in use, an error tone will sound when you attempt to enter a number. This means the memory is full, and you will not be able to store a new number until MENU/SEL MENU/SEL New directory entries To enter a name MENU/SEL twice.
  • Page 27 MENU/SEL MENU/SEL MENU/SEL New directory entries To enter a number Use the dial pad to enter up to 24 digits. When the number is complete, press MENU/SEL Options while entering numbers: then CHAN you make a mistake. /PAUSE to enter a four-second dialing REDIAL pause.
  • Page 28: Directory Search

    To display first entry To scroll name by name -OR- To search alpha- betically Directory search Follow the steps on the left to browse through the directory or search to find a specific entry. You can press OFF/ CLEAR To browse through the directory To browse, press DIR to scroll through all entries one by one.
  • Page 29: To Change Or Dial Entries

    MENU/SEL Press MENU/SEL to choose blinking option To change or dial entries When any entry is displayed, press MENU/SEL to see options. Press MENU/SEL again to select it. To edit an entry When EDIT is blinking, press MENU/SEL. You can change the name and number (or distinctive ring setting on the cordless handset) by following the steps described on pages 23-24.
  • Page 30: Caller Id Summary

    Caller ID summary Information about caller ID with call waiting waiting feature which works with service from your local telephone company. telephone number of the caller before answering the telephone, even while on another call. It may be necessary to change your telephone service to use this feature.
  • Page 31 NOTES: only if both you and the caller are in areas offering telephone companies use compatible equipment. 2. The number shown by your mat sent by the telephone company. The telephone company usually delivers 10-digit telephone numbers (area code plus telephone number).
  • Page 32 Caller ID summary There are also occasions when other information or no information is displayed for various reasons: On-screen message Missed calls When a handset is in idle mode and has calls that have not been reviewed, its screen will show XX MISSED CALLS.
  • Page 33: To Review The Call Summary

    PHONE/ FLASH To dial this number NOTE: Consecutive incoming calls originating from the same tel- ephone number are identified by an asterisk at the top right corner of the screen and will be counted as - OR- To review the call summary reverse chronological order, with the latest one (the one with the highest number) first.
  • Page 34: Delete Call Summary Entries

    /DELETE CHAN - OR- /DELETE CHAN MENU/SEL Call summary cleared Delete call summary entries To delete a single call summary entry Press keys to find the entry you want to delete, then press CHAN To delete all call summary entries To clear your call summary completely, press and hold /DELETE while the phone is idle (not in...
  • Page 35: Add Entries To The Directory

    MENU/SEL then CID or DIR MENU/SEL Edit name as desired MENU/SEL Edit number as desired MENU/SEL MENU/SEL Entry added to phone directory Add entries to the directory steps on left to enter it into your telephone directory. Both the caller’s name and telephone number will be entered as they appear in the call summary.
  • Page 36: Answering System Operation

    Message counter Number of messages (or dur- ing playback, message number currently playing) Press repeatedly to hear setup options (page 36). Press to review or set clock (page 34). Press to delete mes- sage currently play- ing; press and hold to delete all old mes- sages (page 37).
  • Page 37 CLOCK. The system will announce the current clock setting, then announces “To set the clock, press CLOCK.” CLOCK. The system will announce the current day setting, then announces “To change the day, SKIP or REPEAT , press to change the hour, press CLOCK.”...
  • Page 38: Outgoing Announcements

    Elapsed recording time (in seconds). Press to stop recording. ANNC. “Announcement. Press PLAY or press RECORD.” PLAY/ STOP (Plays announce- ment previously recorded). - OR - ANNC. “Announcement. Press PLAY or press RECORD.” RECORD “Record after the tone. Press STOP when you are done.”...
  • Page 39: Changing Feature Options

    SETUP until desired feature is heard (see list at right). SKIP or REPEAT until desired selection is heard. SETUP to set selection and move option. - OR - /STOP PLAY to set selection and exit menu. NOTES: 1. The message alert tone will beep only if all the conditions below are met: Answering system is on...
  • Page 40: Message Playback

    Number of messages (or during playback, message number cur- rently playing). PLAY/ to begin STOP or end message playback. PLAY/ STOP “You have [xx] new messages and [xx] old messages” Message playback begins. See options at right. /STOP PLAY to end message playback. NOTES: 1.
  • Page 41: Playing Memos

    Elapsed recording time (sec- onds). Press to stop recording. RECORD “Record after the tone. Press STOP when you are done.” Speak into microphone. Microphone /STOP PLAY “Recorded, beep,” the memo has been recorded. Answering system operation Recording & playing memos Memos are messages you record yourself.
  • Page 42: Message Counter Displays

    Message counter Answering system operation Message counter displays The message counter usually displays the total number of memos and incoming messages. See this counter. Message counter displays No messages. (flashing) The clock needs to be set (page 34). Total number of messages and memos, or message number currently playing.
  • Page 43: Answering System Mode

    ANSWER ON until the system announces “Calls will not be answered.” "Beep" The system has been turned off. - OR - ANSWER ON until the system announces “Calls will be answered.” "Beep" The system has been turned Answering system operation Answering system mode The answering system’s default factory setting is ON in order to answer and record messages.
  • Page 44: Remote Access

    from any touch-tone tele- phone. When the system answers, enter two digit remote access code (19 unless you have changed it). Enter remote commands (see list at right). Hang up to end the call and save all undeleted messages. NOTE: If you pause for more than four seconds dur- ing remote access, you will hear a help menu listing all...
  • Page 45: Screen Icons, Indicator Lights

    Screen icons, indicator lights & tones Screen icons & alert tones Handset alert tones Two short beeps Double beep every five seconds Five beeps Command completed successfully. Confirmation tone Telephone base tones One beep every Message alert. 10 seconds Press A series of beeps Indicator lights CHARGE/IN USE...
  • Page 46: Handset Display Screen Messages

    Handset display screen messages Screen display messages and then The cordless handset is waiting for a dial tone. There is a call coming in. The cordless handset locator has been activated (all cord- less handsets beep to help you locate them). Cordless handset battery is depleted.
  • Page 47: Screen Display Messages

    Handset display screen messages Screen display messages call on your cordless handset to another cordless (destination) handset. The destination cordless handset when the transferred call is not answered within 30 seconds on the destination handset, the origi- nating handset displays this mes- sage and starts ringing.
  • Page 48: Troubleshooting

    Troubleshooting If you have difficulty with your telephone, please try the sug- gestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. My telephone does not work at all BATTERY LOW is displayed on screen...
  • Page 49 Troubleshooting The CHARGE light is off There is no dial tone The telephone does not ring when there is an incoming call sets and telephone base each month using a pencil eraser or a dry non-abrasive fabric. plugged in correctly and securely. plugging it back in.
  • Page 50 Troubleshooting My phone rings but when I try to answer the call the handset screen shows CONNECTING… I cannot dial out There is noise or interference dur- ing a telephone conversation another telephone has the same problem, the problem is in the telephone jack.
  • Page 51 Troubleshooting My calls fade out or cut in same circuit as the telephone base can cause interference. and out when Try moving the appliance or telephone base to another outlet. I am using the cordless hand- cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,...
  • Page 52 Troubleshooting features are not working properly The system does not receive caller does not display call waiting Common cure for electronic equipment 3. Wait a few minutes before connecting power to the 5. Wait for the cordless handset to synchronize its con- The announce- ment message is not clear...
  • Page 53 Troubleshooting The answering system does not answer after the correct number of rings The answering system does not record message The messages on the answer- ing system are incomplete The messages on the system are very difficult to hear The answering system does not respond to remote com-...
  • Page 54: Important Safety Instructions

    Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read and understand all instructions in the user’s manual.
  • Page 55 Important safety instructions Especially About Cordless Telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the tele- phone base and handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiv- ing equipment within range of the cordless handset.
  • Page 56: Save These Instructions

    Important safety instructions Nickel-metal hydride rechargeable batteries: if burned or punctured, they could release caustic material which could cause injury. ™ industry program to collect and recycle nickel-metal rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of accepting spent nickel-metal Batteries.
  • Page 57: Fcc Part 68 & Acta

    FCC Part 68 & ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.
  • Page 58: Fcc Part 15

    FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 59: Limited Warranty

    Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
  • Page 60 Limited warranty This limited warranty does not cover: physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or tion by anyone other than an authorized service representative of the manufacturer; or conditions, network reliability or cable or antenna systems; or accessories;...
  • Page 61 Limited warranty You must: to the service location along with a description of the malfunction or dif- ficulty; and c. Provide your name, complete and correct mailing address, and telephone number. limited warranty and you should not rely on any such modification. and you may also have other rights which vary from state to state or prov- ince to province.
  • Page 62: Technical Specifications

    Technical specifications Telephone operating range Federal Communications Commission (FCC). Even so, the handset(s) and tele- phone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset(s), the weather, the lay- out, and the construction of your home or office.
  • Page 63 Index Alert tones, 42 Answering calls, 14 Answering system, 33-41 Battery charging, 7 Battery installation, 7 Battery low, 7 Belt clip, 10 Call waiting, 17 Call transfer, 18-20 add entries to the directory, 32 delete entries, 31 dial entries, 30 Channel, 17 Call screening, 40 Call intercept, 40...
  • Page 64: Remote Access Wallet Card

    Help menu ... Skip the message... Turn system off or on ... End remote access call ... E5812B/E5813B/E5814B/E1812B/E1813B/E1814B 5.8 GHz cordless telephone/answering system © 2007 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones.
  • Page 65 www.telephones.att.com © 2007 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones. Printed in China. Issue 6 AT&T 07/07. 91-001093-040-100...

This manual is also suitable for:

E1813bE1814bE5812bE5813bE5814bE5812

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