Server Support - IBM xSeries 150 User Reference Manual

Server working
properly?
No
Check all cables for loose connections
and verify that all optional devices you
installed are on the Server Proven list.
You can view the Server Proven list at:
http://www.ibm.com/pc/compat
Problem
solved?
No
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Problem
solved?
No
Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at:
http://www.ibm.com/pc/support

Server Support

Yes
Yes
Yes
Register and profile your server
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
Register at: http://www.ibm.com/pc/register
Profile at: http://www.ibm.com/pc/support
You can view a list of
IBM Help Center phone numbers at:
http://www.ibm.com/pc/support
Yes
No
Problem
solved?
Chapter 4. Solving Problems
Phone an
IBM Help Center
69