Table of Contents
Advertisement
Caller ID
Problem
Caller information for
landline calls is not
displayed.
Caller information for
landline calls is displayed
late.
Answering system
Problem
The answering system
does not record messages.
I cannot operate the
answering system
remotely.
The unit does not ring the
specified number of times.
Cause and/or solution
R You may need to subscribe to your landline phone service
provider's Caller ID service. Contact your landline phone
service provider for details.
R If your unit is connected to any additional telephone
equipment, remove the additional equipment and plug the unit
directly into the wall socket.
R If you use a DSL/ADSL service, we recommend connecting a
filter (contact your DSL/ADSL service provider) to the
telephone line between the base unit and the telephone line
socket. Contact your DSL/ADSL provider for details. (for
Australia)
R If you use a DSL/ADSL (JetStream) service, we recommend
that you contact your DSL/ADSL service provider to have a
DSL/ADSL Splitter installed. We do not recommend the use of
generic DSL/ADSL filters. Contact your DSL/ADSL service
provider for details. (for New Zealand)
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again. (for Australia)
R Other telephone equipment such as a monitored Burglar Alarm
or the modem in the SKY Digital decoder may be interfering
with this unit. Disconnect the other equipment and try again.
(for New Zealand)
R Depending on your landline phone service provider, the unit
may display the caller's information at the 2nd ring or later. Set
[First ring] to [Off] (page 44).
R Move closer to the base unit.
Cause and/or solution
R The answering system cannot record calls received on the
mobile phone line.
R The answering system is turned off. Turn it on (page 32).
R The message memory is full. Erase unwanted messages
(page 34).
R The recording time is set to [Greeting only]. Change the
setting (page 39).
R If you subscribe to a voicemail service, messages are
recorded by your service provider, not your telephone. Change
the unit's number of rings setting (page 38) or contact your
landline phone service provider.
R The remote access code is not set, or you are entering the
wrong remote code. Set the remote access code (page 39).
R The answering system is turned off. Turn it on (page 32).
R If [First ring] is set to [Off] (page 44), the number of rings
decreases by 1 from the specified number of rings.
Other Information
65
Advertisement
Table of Contents
