Jenn-Air JJW8527 Use & Care Manual page 18

Before You Call for Service
Check the following list to be sure a service call is really necessary. A quick reference of this guide may prevent an
unneeded service call.
If the oven fails to operate: If foods do not broil properly:
• check for a blown fuse or a tripped circuit breaker. • control may be improperly set.
• check if oven is properly connected to electric outlet. • check rack position. (See page 10.)
• voltage into house may be low.
If clock, indicator words, and/or lights operate
but oven does not heat: If baked food is burned or too brown on top:
• the controls may have been set incorrectly. •food may be positioned incorrectly in oven. (See
• clock controls may be set for a delayed bake function. "Cooking Made Simple" booklet.)
the Oven Control Lockout may have been set. (See page • oven not preheated properly.
6.)
If foods bake unevenly:
If the oven light and/or clock does not function: • the oven may be installed improperly.
• the light bulb is loose or defective. • check the oven rack with a level.
• check power supply, circuit breaker or fuse. • stagger pans, do not allow pans to touch each other or
• the oven light does not work during self-cleaning pro- oven wall.
cess. •check instructions for suggested placement of pans on
oven rack. (See "Cooking Made Simple" booklet.)
If there is a strong odor or light smoke when
oven is turned on: If oven door will not unlock:
• this is normal for a new wall oven and will disappear after •oven may not have cooled to safe temperature after
a few uses. Initiating a clean cycle will "burn oft" the self-cleaning process.
smells more quickly. Turning on a ventilation fan will help
remove the smoke and/or odor.
• excessive food soils on the oven bottom. Use a self-clean If oven baking results are less than expected:
cycle. •the pans being used may not be of the size or material
recommended for best results. (See "Cooking Made
Simple" booklet).
If oven will not activate the self-cleaning process: • there may not be sufficient room around sides of the pans
• controls may he improperly set. for proper air circulation in the oven.
• check the "Clean" and "Stop" time settings and the cur- • check instructions for preheating, rack position andoven
rent time of day on the clock, temperature.
If oven did not clean properly: If baking results differ from previous oven:
• oven may need longer cleaning time. • oven thermostat calibration may differ between old and
• excessive spills were not removed prior to self-cleaning new ovens. Follow recipe and use the directions in this
process, guide before calling for service since the calibration on
the previous oven may have drifted to a too high or too
low setting. (See p. 6 - Adjusting Oven Temperature.)