Before You Call For Service - Jenn-Air JJW8527 Use & Care Manual

Before You Call for Service
Check the following list to be sure a service call is really necessary. A quick reference of this guide may prevent an unneeded
service call.
If the oven fails to operate: ¢ Check instructionsfor suggestedplacementof pans on ovenrack.
¢ Check for a blown fuse or a tripped circuitbreaker. (See "Cooking Made Simple" booklet.)
¢ Checkif oven is properlyconnectedto electric outlet,
If oven door will not unlock:
If clock,indicator words,and/orlights operatebut ovendoesnot ¢ Ovenmay nothavecooledto safe temperature a fter self-cleaninG
heat: process.
¢ The controlsmay have been set incorrectly.
If oven baking results are less than expected:
Clock controlsmaybe set for a delayedbake function.
¢ The pans being used may not be of the size or material recom-
¢ The Oven Control Lockoutmay have been set (Pg.5). mendedfor best results. (See "Cooking Made Simple" booklet).
If the oven light and/orclock does not function: ¢ Theremaynot be sufficient r oomaroundsidesofthe pansforpropel
air circulationin the oven.
¢ The light bulb is loose or defective.
¢ Checkinstructionsfor preheating,rackpositionandoventempera.
¢ Checkpower supply,circuit breaker or fuse.
ture.
¢ The ovenlight does not work during self-cleaningprocess.
If baking results differ from previous oven:
There is a strong odor or light smoke when oven is turned on:
¢ Oven thermostatcalibration may differ between old and new ov
¢ This is normalfor a new wall ovenand will disappearafter a few ens. Followrecipe and use the directionsin this guide before call
uses.Initiatinga cleancyclewill"burnoff' thesmellsmorequickly, ing for servicesince thecalibrationon the previousoven mayhaw
Turningon a ventilation fan will help remove the smoke and/or drifted to a too high ortoo low setting.(See Pg.5 -AdjustingOveJ
odor. Temperature.)
¢ Excessivefood soils on the oven bottom.Use a self-cleancycle.
If the cooling fan continues to operate after the oven has beet
If oven will not activate the self-cleaningprocess: turned off:
¢ Controlsmaybe imprope@ set. ¢ This is normal and the fan will automaticallyshut off when th
Check the "Clean" and "Stop" time settings and the current time ovenis cooled.
of day on the clock.
If a fan is heard while using the broil or clean modes:
If oven did not cleanproperly: ¢ This is the cooling fan and is normal. The fan will continue tom
¢ Oven mayneed longercleaning time. afteruse until the ovencools.
¢ Excessivespillswere not removedprior to self-cleaning
Fault Codes
process. * Faultcodes are shownin the display as "F" and a number.If a fau
If foods do not broil properly: code appearsin thedisplay and beeps sound,press the Cancel pa_
¢ Thecontrolmay not be setproperly. If the faultcode andbeeps continueafter pressingCancel, disco_
nect power to the oven. Waita few minutes,then reconnectpow_
¢ Check rack position(Pg. 7). to the oven. If the fault code and beeps still continue, disconne,
¢ Voltageinto housemay be low. power to the wall ovenand call an authorizedservicer.
¢ If the oven is heavily soiled, excessiveflare-ups may result in
If baked food is burned or too brown on top: fault code during a clean cycle. Press Cancel pad and allow tt
¢ Food maybe positionedincorrectlyin oven. (See "Cooking Made oven to cool for one hour, then reset the clean cycle. If the fa_
Simple" booklet.) code and beeps still continue, disconnect power to the applian_
¢ Oven not preheatedproperly, and call an authorizedservicer.
¢ If an errorbeep sounds (twoshort beeps)with no faultcode in tl
If foods bakeunevenly: display,clean any spill from key pad area within 30 seconds._
¢ Theoven may be installed improperly, after30 secondsthe spillis not removedor anotherproblemexist
¢ Check the oven rackwith a level, an F7 fault code will be displayed.Disconnect power to the app
ance and call an authorizedservicer.
¢ Staggerpans, do not allow pansto touch each other or oven wall.