Managing Calls Remotely; Managing Calls With Broadsoft Uc-One Broadworks Anywhere; Enable Broadworks Anywhere - Polycom VVX 101 User Manual

Polycom VVX Business Media Phones User Guide
 Select Transfer to send the call to another contact.
 Select Conference to initiate a conference call.

Managing Calls Remotely

When your phone is registered with a BroadWorks server, and you are signed in to the phone with your
BroadSoft UC-One credentials, you can manage calls to your line remotely from any of your phones using
the BroadWorks Anywhere or Remote Office features. With these features, you can handle any incoming
calls to your office phone on other phones or mobile devices, and move calls seamlessly from your mobile
device to your desk phone without ending the call.
Check with your system administrator to find out if these features are available on your phone.

Managing Calls with BroadSoft UC-One BroadWorks Anywhere

BroadWorks Anywhere (BWA) is a BroadSoft UC-One feature that enables you to use one phone number
to receive calls on your desk phone, mobile phone, or home office phone and place calls from any of these
phones using one number. BWA also enables you to move calls between your desk phone and mobile
phone as well as perform any additional functions, such as intercom calls, you would on your desk phone.
Contact your system administrator or your service provider for more information on using BroadWorks
Anywhere.

Enable BroadWorks Anywhere

You can enable BroadWorks Anywhere on your VVX phone, add locations that act as duplicates of your
desk phone, and manage all your calls from those locations. VVX phones support up to 10 phone numbers
added as BWA locations for each registered line. You can save a location name, primary number, and
alternate number for each location you add.
When you add a location, you can also choose to enable the following settings:
● Diversion Inhibitor—Determines if diversion inhibitor must be enabled when extending a call to the
remote BWA location.
● Answer Confirmation Required —Requires confirmation when a call is answered by a remote
location.
● Call Control—Determines if call control is handled by the BWA location or by the BroadWorks server.
To enable BroadWorks Anywhere and add locations:
1 Select UC-One on the Home screen or navigate to Settings > Features > UC-One Call Settings.
On VVX 1500 phones, navigate to Menu > Settings > Features > UC-One Call Settings.
2 Select a line.
3 Select BroadWorks Anywhere and press Add.
4 Enter information for the Status, Name, Primary Number, and Alt. Number/SIP URI fields, if
applicable.
5 Choose the settings you want to enable.
6 Press Save.
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