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INSTALLERS INFORMATION - TROUBLESHOOTING
Symptom
Unit will not light
Minor popping sound
during ignition
Major popping sound
during ignition or during
operation
Burner does not
immediately stop burning
when unit is turned off
ABNORMAL FLAME PATTERN
Rinnai Luminaire Outdoor Gas Fire has a distinct flame pattern. This should look the same every time
you start your Fire, after an initial warm up period of approximately 30 minutes.
Abnormal flame performance and flame pattern can indicate a problem with your appliance, such as
blocked gas injectors or burner material has shifted from when the unit was first installed. There are
some warning signs that could indicate a problem.
• Unusual smell from the appliance.
• Continued difficulty or delay in establishing a flame.
• Flame appears either very short or very long.
• Flame only burns part way across the burner.
• Soot building up on the inside of the glass door or burner material.
• If any of the above signs occur, please contact Rinnai.
Normal
.
To keep your Rinnai Luminaire Outdoor fire performing in top condition. Rinnai recommends that you
To keep your Rinnai Luminaire Outdoor fire performing in top condition. Rinnai recommends that you
have it serviced every 2 years by a qualified service person.
Regular servicing is not covered by the Rinnai warranty.
Do not attempt to carry out any service work other than that mentioned in the troubleshooting section
If you have any other faults or problems, please refer to your installer or contact Rinnai.
Rinnai Australia
Causes
• No Gas
• Air in gas pipe
• Incorrect gas type
• Faulty control valve
• No Spark
• Unburnt gas coming through
pumice/stones igniting
• Incorrect gas type
• Damaged burner
• Blocked burner
• Unbalanced burner material
• Incorrect gas pressure
• Reside of gas in pumice
continues to burn
SERVICING
- 9 -
Solution
• Check that the gas is turned on
• Check cylinder is not empty
• Repeat lighting sequence five times until gas
has replaced air in hose or pipe.
• Ensure gas type is correct for appliance.
• Contact Rinnai see details page 23.
• No action, normal operation.
• Check gas type is correct for appliance.
• Contact Rinnai see details page 23.
• Inspect and clean burner ports
• Inspect burner material refer to page 22 for
correct positioning.
• Check gas pressure is correct for appliance.
• No action, normal operation
Abnormal
Rinnai Luminaire® Outdoor Gas Fire - Operation and Installation Manual
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