AT&T 1855 User Manual page 30

ATT-1855CIB-d05.qxp
Appendix
In case of difficulty
Incomplete
messages
Difficulty hear-
ing messages
System does not
answer after
correct number
of rings
"CL" flashes in
message window
System does
not respond
to remote
commands
Announcement
message is not
clear
4/8/2005 5:39 PM Page 28
• If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after 3 minutes.
• If the caller pauses for more than 7 seconds, the system stops
recording and disconnects the call.
• If the system's memory becomes full during a message, the system
stops recording and disconnects the call.
• Increase speaker volume.
• Make sure that the answering system is on.
• If Toll Saver is activated, the number of rings changes when you have
new messages waiting (see page 21).
• In some cases, the system may be affected by the ringing system
used by the local telephone company.
• If the memory is full or the system is off, the system will answer after
10 rings.
• You need to reset the answering system clock (see page 18).
• Make sure to enter your Remote Access Code correctly (see page 25).
• Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the Remote Access Code
while your announcement is playing. Try waiting until the announce-
ment is over before entering the code.
• There may be noise or interference on the phone line you are using.
Press dial-pad buttons firmly.
• When you record your announcement, make sure you speak in a
normal tone of voice, about 9 inches from the telephone.
• Make sure there is no "background" noise (TV, music, etc.) while
you are recording.
• Record your outgoing announcement from a remote telephone
(see page 25).
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