Samsung SNF-8010VM User Manual page 123

PROBLEM
<Motion detection> of <Event>
is set to <Enable>, but no
notification e-mail reaches me
even when a motion event had
occurred.
No signal is found at the Alarm
Output port even when an
intelligent video analysis event is
generated.
Cannot record into the Micro SD
memory card.
Micro SD memory card is inserted
but the camera does not operate
properly.
Cannot record in the NAS.
It reports that NAS setting has
failed.
y Verify the settings in the following sequence:
A. Check <Data & Time> settings.
B. The <Motion detection> should be set to <Enable>.
C. Check if the <E-mail> option of <Event setup> menu is checked to
use.
y Check alarm output port settings.
y Check if the memory card is defective.
y Check if the memory card is inserted in the proper direction. Operation
of memory card that is formatted by other devices is not guaranteed with
this camera unit
y Format the memory card again in <Setup>  <Event>  <Storage>
menu.
y Confirm that the information registered in the NAS is correct.
y Confirm that the IP address of the NAS is valid.
y Confirm that the ID/password of the NAS is valid.
y Confirm that you can access the folder designated as the default folder
using the ID of the NAS.
y Confirm that the NAS SMB/CIFS items are unchecked.
y Confirm that the NAS IP address and the camera IP address are in the
same format.
ex) The NAS & camera subnet mask initial value is 255.255.255.0.
If the IP address is 192.168.20.32 then the NAS IP address should be in
the range of 192.168.20.1~192.168.20.255.
y Check whether you tried to access as another user without formatting the
default folder saved or used.
y Confirm that you used recommended NAS equipment.
SOLUTION
English _123