Hicaps/Eftpos; Hicaps Help Desk; Glossary; Claim To - VeriFone HICAPS VX820 User Manual

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HICAPS/EFTPOS

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HICAPS help desk

HICAPS Help Desk phone number is 1300 650 852.
For HICAPS Help Desk hours of operation, please refer to www.hicaps.com.au
Provider information section.
HICAPS fax number is 1300 725 726.
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glossary

benefit
body part
cancel
card
claim
claim declined
claim receipt
claim to sale
clinical code
date (of service)
fallback
gap payment
Value of rebate authorised by a Health Fund.
Two digit alpha/numeric identifying the part on the body
on which the service was performed.
Reverses a transaction processed through the terminal.
A membership card issued by the Health Fund or an EFTPOS
or credit card, issued by a bank.
After treatment is provided, details are sent electronically
via the terminal to the Health Fund.
When a Health Fund declines to pay the request a brief
response message will print with each declined item
and/or claim.
Either the terminal or the associated Practice Management
System prints a receipt, which must be signed by the patient
to acknowledge services and approve the transfer of payment
to the provider.
The terminal facility allowing you to start an EFTPOS transaction
using the Gap amount returned from the HICAPS Claim.
Two digit alpha/numeric identifying the body part/primary
condition/diagnostic intervention on which the service was
performed.
The date the specific item of service was performed – format
ddmm.
The terminal was unable to contact the bank to process an
EFTPOS transaction, but the transaction has been approved/
declined and will be sent to the bank with the next transaction.
The amount remaining after the Health Fund has approved
a benefit for the specified services.
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