Refund/Cancel; Pre-Auth; Completion; Cash Out - VeriFone HICAPS VX820 User Manual

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4.2.2 refund/cancel

The Refund/Cancel option is used

to either reverse/refund an EFTPOS

transaction or cancel a HICAPS Claim

transaction (refer to section .4.).

The Pre-auth option is available for

credit cards only.

A pre-authorisation is a non-value

transaction. In order to process the

value portion of a pre-authorisation,

refer to the completion option below.

The Completion option is used

to process the value transaction relating

to a pre-authorisation already obtained.

A completion must be performed

within four business days of obtaining

a pre-authorisation, and is only available

for CREDIT cards.

The Cash Out option allows you to provide

cash to your customers. The terminal

will also prompt for cash out or tips if

you have these options configured in the

terminal. If you wish to ignore the cash

out or tip option, press SELECT to bypass

those steps.

Cash out is available on cheque and savings

accounts only.

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Hicaps vx680