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TG5431C_5432C(e-e).book Page 1 Monday, February 14, 2005 2:32 PM
Model shown is KX-TG5431C.
This unit is compatible with Call Display. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, please call 1-800-561-5505 or visit us at
www.panasonic.ca
Operating Instructions
5.8 GHz Digital Cordless Answering System
KX-TG5431C
Model No.
5.8 GHz Digital Cordless Answering System
KX-TG5432C
Model No.
with Dual Handsets
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Table of Contents
Related Manuals for Panasonic KX-TG5431C
Summary of Contents for Panasonic KX-TG5431C
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Page 1: Operating Instructions
Dual Handsets KX-TG5432C Model No. Model shown is KX-TG5431C. This unit is compatible with Call Display. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the battery for 6 hours before initial use. -
Page 2: Table Of Contents
Display language ....16 For KX-TG5431C users ..32 Voice guidance language ... 16 For KX-TG5432C users . - Page 3 TG5431C_5432C(e-e).book Page 3 Monday, February 14, 2005 2:32 PM Table of Contents Erasing your greeting message . . . 45 Pre-recorded greeting message . . . 45 Turning the answering system on/off . . 45 Screening your calls ... . 45 Listening to messages .
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Page 4: Your Phone
TG5431C_5432C(e-e).book Page 4 Monday, February 14, 2005 2:32 PM Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here. -
Page 5: Accessory Information
TG5431C_5432C(e-e).book Page 5 Monday, February 14, 2005 2:32 PM Introduction Accessory information Included accessories Quantity No. Accessory items KX-TG5431C KX-TG5432C AC adaptor for base unit Telephone line cord Wall mounting adaptor Battery Handset cover Belt clip Charger – AC adaptor for charger –... -
Page 6: Important Safety Instructions
TG5431C_5432C(e-e).book Page 6 Monday, February 14, 2005 2:32 PM Introduction Incorrect reassembly can cause Important safety electric shock when the unit is subsequently used. instructions 12. Unplug this unit from power outlets and refer servicing to an authorized service When using this unit, basic safety center when the following conditions precautions should always be followed to occur:... - Page 7 TG5431C_5432C(e-e).book Page 7 Monday, February 14, 2005 2:32 PM Introduction L Do not touch the plug with wet hands. the unit in health care facilities if any regulations posted in the area instruct L The AC adaptor is used as the main you not to do so.
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Page 8: For Best Performance
TG5431C_5432C(e-e).book Page 8 Monday, February 14, 2005 2:32 PM Introduction L The maximum calling distance may be For best performance shortened when the unit is used in the following places: Near obstacles such as hills, tunnels, underground, near metal Base unit location/noise objects such as wire fences, etc. -
Page 9: Preparation
AC adaptor Note: L Base unit: Use only the included Panasonic AC adaptor PQLV1. L Charger: Use only the included Panasonic AC adaptor KX-TCA1. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) -
Page 10: Battery Installation
TG5431C_5432C(e-e).book Page 10 Monday, February 14, 2005 2:32 PM Preparation If you subscribe to an xDSL service Battery installation L Please attach a noise filter (contact your xDSL provider) to the telephone line Insert the battery (1), and press it between the base unit and the telephone down until it snaps into the line jack in the event of the following:... -
Page 11: Battery Charge
TG5431C_5432C(e-e).book Page 11 Monday, February 14, 2005 2:32 PM Preparation Battery strength Battery charge You can confirm the battery strength on the handset display. Place the handset on the base unit or charger for 6 hours before initial use. Battery icon Battery strength L The unit will beep once, the CHARGE Fully charged... -
Page 12: Battery Replacement
TG5431C_5432C(e-e).book Page 12 Monday, February 14, 2005 2:32 PM Preparation Battery performance Battery replacement After your Panasonic battery is fully charged, you can expect the following If battery performance diminishes, make performance: sure you have cleaned the charge Operation Operating time contacts and fully charged the battery. -
Page 13: Controls And Displays
TG5431C_5432C(e-e).book Page 13 Monday, February 14, 2005 2:32 PM Preparation Controls and displays Controls Base unit F G H I KX-TG5432C KX-TG5431C O P Q R A {LOCATOR/INTERCOM 1} K {ERASE} B {LOCATOR/INTERCOM 2} L Charge contacts C {LOCATOR/INTERCOM} M MIC (Microphone) D CHARGE indicator N VOL. - Page 14 TG5431C_5432C(e-e).book Page 14 Monday, February 14, 2005 2:32 PM Preparation Handset Charger (KX-TG5432C only) A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<}, or {>}.
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Page 15: Display
TG5431C_5432C(e-e).book Page 15 Monday, February 14, 2005 2:32 PM Preparation Soft keys Display The handset features 2 soft keys. By pressing a soft key, you can select the Base unit display items function displayed directly above it. Displayed L The functions displayed will vary Meaning item depending on how you are using the... -
Page 16: Display Language
TG5431C_5432C(e-e).book Page 16 Monday, February 14, 2005 2:32 PM Preparation Display language Voice guidance language You can select either “English” (default) You can select either “English” (default) or “Français” as the display language. or “Français” as the voice guidance language. Press {MENU}. -
Page 17: Setting The Date And Time
TG5431C_5432C(e-e).book Page 17 Monday, February 14, 2005 2:32 PM Preparation Press {OFF}. Setting the date and time Note: L When English is selected as the display Set the date and time so that the unit will language, 12-hour clock format is used. announce the day and time each message When French is selected, 24-hour clock was recorded by the answering system... -
Page 18: Making/Answering Calls
TG5431C_5432C(e-e).book Page 18 Monday, February 14, 2005 2:32 PM Making/Answering Calls When finished talking, press {OFF} or Making calls place the handset on the base unit or charger. Note: L Talk alternately with the caller in a quiet room. L If the other party has difficulty hearing Soft keys you, press {V} to decrease the speaker volume. -
Page 19: Answering Calls
TG5431C_5432C(e-e).book Page 19 Monday, February 14, 2005 2:32 PM Making/Answering Calls To make a call using the redial list Answering calls The last 5 phone numbers dialed are stored in the redial list. When a call is being received, the ringer indicator flashes rapidly. -
Page 20: Useful Features During A Call
This feature allows you to put an outside Example: call on hold. Talk 00-00-30 <Mute> KX-TG5431C: L “<Mute>” will flash on the display. Press {HOLD} during an outside call. L To return to the conversation, press L “Hold” will be displayed. {MUTE}, {C}, or {s}. -
Page 21: Clarity Booster
TG5431C_5432C(e-e).book Page 21 Monday, February 14, 2005 2:32 PM Making/Answering Calls Clarity booster PAUSE button (for PBX/long distance service users) This feature can improve sound clarity when the handset is used in an area where A pause is sometimes required when there may be interference. -
Page 22: Temporary Tone Dialing (For Rotary/Pulse Service Users)
TG5431C_5432C(e-e).book Page 22 Monday, February 14, 2005 2:32 PM Making/Answering Calls L Please contact your telephone company Temporary tone dialing (for for details and availability of this service rotary/pulse service users) in your area. You can temporarily switch the dialing For Call Waiting Deluxe service mode to tone when you need to access touch tone services (for example,... - Page 23 TG5431C_5432C(e-e).book Page 23 Monday, February 14, 2005 2:32 PM Making/Answering Calls Displayed Displayed Function Function option option Answers the waiting Drop caller1 Disconnects (drops) Answer call, while keeping the 1st call during a the 1st call on hold. conference call. Holds the waiting call.
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Page 24: Phonebook
TG5431C_5432C(e-e).book Page 24 Monday, February 14, 2005 2:32 PM Phonebook Press {Save}. Using the phonebook L To add other items, repeat from step The handset phonebook allows you to Press {OFF}. make calls without having to dial manually. You can add 50 names and phone Note: numbers to the handset phonebook and L Call Display subscribers can use ringer... -
Page 25: Calling Someone In The Phonebook
TG5431C_5432C(e-e).book Page 25 Monday, February 14, 2005 2:32 PM Phonebook Calling someone in the Editing items in the phonebook phonebook Press {Phonebook}, then press Phonebook items can be searched for {Search}. alphabetically by scrolling through the phonebook items. Press {V} or {^} repeatedly to display the desired item. -
Page 26: Chain Dial Feature
TG5431C_5432C(e-e).book Page 26 Monday, February 14, 2005 2:32 PM Phonebook Chain dial feature Copying phonebook This feature allows you to dial phone items (KX-TG5432C only) numbers from the phonebook while you are on a call. You can copy one or all of the phonebook Example: Using a long distance calling items of one handset to the phonebook of card... -
Page 27: Copying All Items
TG5431C_5432C(e-e).book Page 27 Monday, February 14, 2005 2:32 PM Phonebook Copying all items Press {MENU}. Scroll to “Copy phonebook” by pressing {V} or {^}, then press {>}. Scroll to “Copy all items” by pressing {V} or {^}, then press {>}. L When all items have been copied, “Complete”... -
Page 28: Call Display Service
TG5431C_5432C(e-e).book Page 28 Monday, February 14, 2005 2:32 PM Call Display Service *1 Shown while viewing the caller list. Using Call Display Ringer ID and light-up ID service This feature can help you identify who is calling by using different ringers and ringer This unit is Call Display compatible. -
Page 29: Caller List
TG5431C_5432C(e-e).book Page 29 Monday, February 14, 2005 2:32 PM Call Display Service Press {V} or {^} repeatedly to display Caller list the desired item. Press {Option}. Caller information for the last 50 different callers will be logged in the caller list. You Press {2} to select “Light-up ID”. -
Page 30: Editing A Caller's Phone Number Before Calling Back
TG5431C_5432C(e-e).book Page 30 Monday, February 14, 2005 2:32 PM Call Display Service Note: Editing a caller’s phone number L You can also press {Rcvd calls} to before calling back enter the caller list. You can edit a phone number in the caller L Calling back will not be possible if the list by adding the long distance code “1”... -
Page 31: Storing Caller Information Into The Phonebook
TG5431C_5432C(e-e).book Page 31 Monday, February 14, 2005 2:32 PM Call Display Service Storing caller information into Erasing caller information the phonebook Erasing a selected item Items in the caller list can be stored into each handset’s phonebook. Press {V} or {^} to enter the caller list. Press {V} or {^} to enter the caller list. -
Page 32: Intercom Features
L You cannot change the ringer tone for Base unit: intercom calls. When finished talking, press {LOCATOR/INTERCOM}. For KX-TG5431C users Note: L You can locate a misplaced handset by From the handset to the base unit paging it. (Handset locator) Handset: Press {INTERCOM}. -
Page 33: For Kx-Tg5432C Users
TG5431C_5432C(e-e).book Page 33 Monday, February 14, 2005 2:32 PM Intercom Features From the base unit to a handset For KX-TG5432C users Call the desired unit by selecting the Base unit: extension number, shown in the upper Press {LOCATOR/INTERCOM 1} or right of each handset’s display. -
Page 34: Transferring A Call (Kx-Tg5432C Only)
TG5431C_5432C(e-e).book Page 34 Monday, February 14, 2005 2:32 PM Intercom Features Transferring a call (KX- Conference calls (KX- TG5432C only) TG5432C only) Outside calls can be transferred from one A conference call allows 2 handsets to handset to the other. speak together with an outside party. -
Page 35: Programmable Settings
TG5431C_5432C(e-e).book Page 35 Monday, February 14, 2005 2:32 PM Programmable Settings Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed. -
Page 36: Ringer Settings
TG5431C_5432C(e-e).book Page 36 Monday, February 14, 2005 2:32 PM Programmable Settings Note: Ringer settings L To exit programming, press {OFF} at any time. L To go back to the previous menu, press Handset ringer volume {<} or {Back}, or press {>} or {Select} 4 levels (high/medium/low/off) are while “(Go back)”... -
Page 37: Handset Ringer Tone
TG5431C_5432C(e-e).book Page 37 Monday, February 14, 2005 2:32 PM Programmable Settings Handset ringer tone Handset interrupt tone You can change the ringer tone heard This tone lets you know when you receive when an outside call is received. There are a call while you are on an intercom call 3 tones and 4 melodies. -
Page 38: Call Options
TG5431C_5432C(e-e).book Page 38 Monday, February 14, 2005 2:32 PM Programmable Settings Call options Display options Auto talk Handset LCD contrast When this feature is turned on, you can You can adjust the handset display answer a call by lifting the handset off the contrast. -
Page 39: Telephone Settings
TG5431C_5432C(e-e).book Page 39 Monday, February 14, 2005 2:32 PM Programmable Settings Note: Telephone settings L If the unit is connected via a PBX, certain PBX functions (call transferring, etc.) may not work correctly. Consult your Dialing mode PBX supplier for the correct setting. If you cannot make calls, change this setting depending on your telephone line Line mode... -
Page 40: Other Options
TG5431C_5432C(e-e).book Page 40 Monday, February 14, 2005 2:32 PM Programmable Settings Scroll to “Registration” by pressing Other options {V} or {^}, then press {>}. KX-TG5431C base unit: Handset key tone Press and hold {LOCATOR/ INTERCOM} until the CHARGE You can select whether or not key tones indicator flashes. -
Page 41: Customer Support
The handset can display the Internet address where you can download operating instructions for this product using your computer. Press {MENU}. Scroll to “Customer support” by pressing {V} or {^}, then press {>}. L “www.panasonic.ca” will be displayed. Press {OFF}. -
Page 42: Programming Via Direct Commands
TG5431C_5432C(e-e).book Page 42 Monday, February 14, 2005 2:32 PM Programmable Settings Programming via direct commands You can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus. - Page 43 TG5431C_5432C(e-e).book Page 43 Monday, February 14, 2005 2:32 PM Programmable Settings Feature Feature code Setting code Page Ring count {2}–{7}: 2–7 rings page 51 {0} {6} {1} {0}: Toll saver Recording time {1}: 1 minute page 51 {0} {6} {2} {2}: 2 minutes {3}: 3 minutes {0}: Greeting only...
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Page 44: Answering System Features
TG5431C_5432C(e-e).book Page 44 Monday, February 14, 2005 2:32 PM Answering System Features Answering system Recording your greeting message The unit contains an answering system which can answer and record calls for you You can record your own greeting when you are unavailable to answer the message (max. -
Page 45: Erasing Your Greeting Message
TG5431C_5432C(e-e).book Page 45 Monday, February 14, 2005 2:32 PM Answering System Features To play back the greeting message Turning the answering Press {GREETING CHECK}. system on/off Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting ANSWER ON message is playing. -
Page 46: Listening To Messages
TG5431C_5432C(e-e).book Page 46 Monday, February 14, 2005 2:32 PM Answering System Features Note: Listening to messages L The display shows the message number during playback. When new messages have been L During playback, the unit will announce recorded: the day and time that each message –... -
Page 47: Listening To Messages Using The Handset
TG5431C_5432C(e-e).book Page 47 Monday, February 14, 2005 2:32 PM Answering System Features Note: L At the end of the last message, the unit announces “End of final message”. L Caller information for the erased messages will remain in the caller list. Voice guidance If you do not press any buttons after the Listening to messages using... -
Page 48: Memory Capacity
TG5431C_5432C(e-e).book Page 48 Monday, February 14, 2005 2:32 PM Answering System Features Calling back (Call Display subscribers Memory capacity only) If caller information was received for the The total recording capacity (including call, you can call the caller back while your greeting message and caller listening to a message. -
Page 49: Remote Operation
TG5431C_5432C(e-e).book Page 49 Monday, February 14, 2005 2:32 PM Answering System Features Voice guidance Remote operation During remote operation, the unit’s voice guidance will prompt you to press {1} to Using a touch tone phone, you can call perform a specific operation, or press {2} your phone number from outside and to listen to more available operations. - Page 50 TG5431C_5432C(e-e).book Page 50 Monday, February 14, 2005 2:32 PM Answering System Features greeting message and record your Remote commands message after the beep. You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.
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Page 51: Answering System Settings
TG5431C_5432C(e-e).book Page 51 Monday, February 14, 2005 2:32 PM Answering System Features Ring count Answering system You can change the number of times the settings phone rings before the unit answers calls. You can select “2”, “3”, “4” (default), “5”, “6”, “7”, or “Toll saver”. -
Page 52: Message Alert
TG5431C_5432C(e-e).book Page 52 Monday, February 14, 2005 2:32 PM Answering System Features Scroll to “Set answering” by pressing {V} or {^}, then press {>}. Scroll to “Recording time” by pressing {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select the desired setting. -
Page 53: Useful Information
Connecting an optional headset to the pocket using the included belt clip. handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for To attach the belt clip compatible headsets. To connect an optional headset to the... -
Page 54: Wall Mounting
TG5431C_5432C(e-e).book Page 54 Monday, February 14, 2005 2:32 PM Useful Information Wall mounting Base unit The base unit can be mounted on a wall phone plate. Connect the AC adaptor. Fasten the AC adaptor cord. Hook To power outlet Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2). - Page 55 TG5431C_5432C(e-e).book Page 55 Monday, February 14, 2005 2:32 PM Useful Information Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antennas.
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Page 56: Charger (Kx-Tg5432C Only)
TG5431C_5432C(e-e).book Page 56 Monday, February 14, 2005 2:32 PM Useful Information Charger (KX-TG5432C only) The charger can be wall mounted, as shown below. Connect the AC adaptor. Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger (1). -
Page 57: Error Messages
TG5431C_5432C(e-e).book Page 57 Monday, February 14, 2005 2:32 PM Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Cause & solution L The called handset is in use. Busy L The handset you tried to copy phonebook items to is in use. -
Page 58: Troubleshooting
TG5431C_5432C(e-e).book Page 58 Monday, February 14, 2005 2:32 PM Useful Information Troubleshooting General use Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly (page 10). L Check the connections (page 9). L Fully charge the battery (page 11). -
Page 59: Making/Answering Calls, Intercom
TG5431C_5432C(e-e).book Page 59 Monday, February 14, 2005 2:32 PM Useful Information Making/answering calls, Intercom Problem Cause & solution Static is heard, sound L Move the handset and the base unit away from other cuts in and out. electrical appliances. Interference from other L Move closer to the base unit. -
Page 60: Call Display
TG5431C_5432C(e-e).book Page 60 Monday, February 14, 2005 2:32 PM Useful Information Problem Cause & solution While storing an item in L A call is being received. Answer the call and start again the phonebook, the from the beginning after hanging up. handset starts to ring. -
Page 61: Answering System
TG5431C_5432C(e-e).book Page 61 Monday, February 14, 2005 2:32 PM Useful Information Answering system Problem Cause & solution I cannot listen to L A touch tone phone is required for remote operation. messages from a remote L Press the remote code correctly and press each key location. -
Page 62: Power Failure
TG5431C_5432C(e-e).book Page 62 Monday, February 14, 2005 2:32 PM Useful Information Problem Cause & solution I charged the battery fully, L Clean the charge contacts and charge again (page 11). but “Recharge L The battery may need to be replaced (page 12). If you battery”... -
Page 63: Important Information
TG5431C_5432C(e-e).book Page 63 Monday, February 14, 2005 2:32 PM Useful Information Important information NOTICE: Caution: This equipment meets the applicable Users should not attempt to make such Industry Canada Terminal Equipment connections themselves, but should Technical Specifications. This is contact the appropriate electric confirmed by the registration number. -
Page 64: Technical Information
TG5431C_5432C(e-e).book Page 64 Monday, February 14, 2005 2:32 PM Useful Information Charger (KX-TG5432C only) Technical information Operating environment: 5 °C – 40 °C (41 °F – 104 °F) Base unit Dimensions: Operating environment: Approx. height 71 mm x width 88 mm x 5 °C –... -
Page 65: Warranty
5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT - LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase. -
Page 66: Index
TG5431C_5432C(e-e).book Page 66 Monday, February 14, 2005 2:32 PM Index Function menu Index Direct commands: 42 Table: 35 A Accessories: 5 G Greeting message: 44 Answering calls: 19 H Handset locator: 32, 33 Answering system: 44 Headset, optional: 53 Auto talk: 19, 38 Hold: 20 B Backlit display: 15 Installation... - Page 67 TG5431C_5432C(e-e).book Page 67 Monday, February 14, 2005 2:32 PM Index Remote code: 51 Remote operation: 49 Ring count: 51 Ringer Tone: 37 Volume: 36 Ringer ID: 28 Ringer off: 19, 36 Rotary service, tone dialing: 22 S Safety instructions: 6 Soft keys: 15 SP-phone: 18 T Technical information: 64...
- Page 68 TG5431C_5432C(e-e).book Page 68 Monday, February 14, 2005 2:32 PM Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.