Panasonic KX-TG5436 Operating Instructions Manual

5.8 ghz digital cordless answering system with dual handsets
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Operating Instructions

5.8 GHz Digital Cordless Answering System
with Dual Handsets
KX-TG5436
Model No.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website: http://www.panasonic.com for
customers in the U.S.A. or Puerto Rico.

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Summary of Contents for Panasonic KX-TG5436

  • Page 1: Operating Instructions

    Charge the battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com for customers in the U.S.A. or Puerto Rico.
  • Page 2: Table Of Contents

    Display language ....38 Telephone settings ....38 Dialing mode ....38 Flash time.
  • Page 3 Customer services ....69 Index Index......70 For assistance, please visit http://www.panasonic.com/consumersupport Table of Contents...
  • Page 4 Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here.
  • Page 5: Introduction

    Handset cover Belt clip Charger AC adaptor for charger Additional/replacement accessories Accessory items Rechargeable nickel metal hydride (Ni-MH) battery Headset Battery back-up power supply For assistance, please visit http://www.panasonic.com/consumersupport Order number PQLV1Y PQJA10075Z PQKL10068Z2 HHR-P104 PQYNTG5432MR PQKE10396Z2 PQLV30030ZM KX-TCA1-2 Order number...
  • Page 6: Important Safety Instructions

    Opening or removing covers may expose you to dangerous voltages or other risks. For assistance, please visit http://www.panasonic.com/consumersupport Incorrect reassembly can cause electric shock when the unit is subsequently used. 12. Unplug this unit from power outlets and...
  • Page 7 L Unplug this unit from power outlets if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact the Panasonic Call Center at 1-800-211- PANA (7262). For assistance, please visit http://www.panasonic.com/consumersupport Introduction Medical...
  • Page 8: For Best Performance

    (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided. For assistance, please visit http://www.panasonic.com/consumersupport L The maximum calling distance may be shortened when the unit is used in the following places: Near obstacles such as hills, tunnels, undergrounds, near metal objects such as wire fences, etc.
  • Page 9: Preparation

    L The unit will not work during a power failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using the Panasonic KX-J66 T-adaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 5.
  • Page 10: Battery Installation

    To single-line telephone jack (RJ11C) Telephone Noise filter line cord (For DSL users) For assistance, please visit http://www.panasonic.com/consumersupport Battery installation Insert the battery (1), and press it down until it snaps into the compartment (2). Close the handset cover.
  • Page 11: Battery Charge

    Clean more often if the unit is subject to grease, dust, or high humidity. For assistance, please visit http://www.panasonic.com/consumersupport Preparation Battery strength You can confirm the battery strength on the handset display.
  • Page 12: Battery Replacement

    Preparation Battery performance After your Panasonic battery is fully charged, you can expect the following performance: Operation Operating time While in use Up to 5 hours (talking) While not in use Up to 11 days (standby) While using the Up to 3 hours...
  • Page 13: Controls And Displays

    E {ANSWER ON} ANSWER ON indicator F {GREETING REC} (Recording) G {GREETING CHECK} H {ERASE} I Charge contacts For assistance, please visit http://www.panasonic.com/consumersupport C D E F J {LOCATOR/INTERCOM 1} K {LOCATOR/INTERCOM 2} L MIC (Microphone) M VOL. (Volume) {<} {>}...
  • Page 14 L {MENU} M {OFF} N {MUTE} {CLEAR} O {HOLD} {INTERCOM} P Microphone Q Charge contacts For assistance, please visit http://www.panasonic.com/consumersupport Charger unit A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to...
  • Page 15: Display

    Handset display items Displayed Meaning item Voice enhancer is on. Battery strength For assistance, please visit http://www.panasonic.com/consumersupport Preparation Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it.
  • Page 16: Setting The Date And Time

    L If the handset beeps 3 times, the date and time were not set correctly. Enter the correct digits. For assistance, please visit http://www.panasonic.com/consumersupport Press {OFF}. Note: L If you make a mistake when entering the date and time, press {<}, {>}, {V}, or {^} to move the cursor, then make the correction.
  • Page 17: Making/Answering Calls

    Lift the handset and press {s}. L “SP-phone” will be displayed. Dial the phone number. When the other party answers, speak into the microphone. For assistance, please visit http://www.panasonic.com/consumersupport When finished talking, press {OFF} or place the handset on the base unit or charger. Note: L Talk alternately with the caller in a quiet room.
  • Page 18: Answering Calls

    L To delete the displayed number, press {CLEAR}. L To exit the list, press {OFF}. Press {C}, {s}, or {Call}. For assistance, please visit http://www.panasonic.com/consumersupport Answering calls When a call is being received, the ringer indicator flashes rapidly. Lift the handset and press {C} or {s}.
  • Page 19: Useful Features During A Call

    After 4 additional minutes on hold, the call will be disconnected. For assistance, please visit http://www.panasonic.com/consumersupport Making/Answering Calls MUTE button You can mute your voice during a conversation.
  • Page 20: Voice Enhancer

    If it becomes difficult to hear, turn this feature off. For assistance, please visit http://www.panasonic.com/consumersupport Clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference.
  • Page 21: Pause Button

    Example: Talk 00-00-20 KFlash Note: L To change the flash time, see page 38. For assistance, please visit http://www.panasonic.com/consumersupport Making/Answering Calls For Call Waiting service users To use Call Waiting, you must subscribe to your telephone company’s Call Waiting service.
  • Page 22: Phonebook

    L If you want to change the name and number, press {Edit}, then repeat from step 3. Example: 555-765-4321 KEdit For assistance, please visit http://www.panasonic.com/consumersupport Press {Save}. L To add other items, repeat from step Press {OFF}. Note: L Caller ID subscribers can use ringer ID and light-up ID features (page 26).
  • Page 23: Calling Someone In The Phonebook

    L To exit the phonebook, press {OFF}. L To dial the displayed number, press {C} or {s}. For assistance, please visit http://www.panasonic.com/consumersupport Editing items in the phonebook Press {Phonebook}, then press {Search}. Press {V} or {^} repeatedly to display the desired item.
  • Page 24: Chain Dial Feature

    L If you have rotary or pulse service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone. For assistance, please visit http://www.panasonic.com/consumersupport Copying phonebook items You can copy one or all of the phonebook items from one handset to another.
  • Page 25: Copying All Items

    Scroll to “Copy all items” by pressing {V} or {^}, then press {>}. L When all items have been copied, “Complete” will be displayed. L The destination handset display will show “Phonebook Receiving”, then “Phonebook Received”. Press {OFF}. For assistance, please visit http://www.panasonic.com/consumersupport Phonebook...
  • Page 26: Caller Id Service

    L If the unit is connected to a PBX system, caller information may not be received properly. Consult your PBX supplier. For assistance, please visit http://www.panasonic.com/consumersupport Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information will be displayed after...
  • Page 27: Caller List

    L You can also select the color by pressing {1} to {4}. Press {Save}, then press {OFF}. For assistance, please visit http://www.panasonic.com/consumersupport Caller ID Service Caller list Caller information for the last 50 different callers will be logged in the caller list. You can use this list to return missed calls.
  • Page 28: Editing A Caller's Phone Number Before Calling Back

    L A Q is displayed next to items which have already been viewed or answered on this handset. For assistance, please visit http://www.panasonic.com/consumersupport Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”.
  • Page 29: Storing Caller Information Into The Phonebook

    Note: L If the caller information does not include a phone number, you cannot store it in the phonebook. For assistance, please visit http://www.panasonic.com/consumersupport Caller ID Service Erasing caller information Erasing a selected item Press {V} or {^} to enter the caller list.
  • Page 30: Intercom Features

    Handset: When finished talking, press {OFF} or place the handset on the charger. For assistance, please visit http://www.panasonic.com/consumersupport Note: L During an intercom call, the handset user can switch to the speaker by pressing {s}. To switch back to the receiver, press {C}.
  • Page 31: Transferring A Call

    Press {C}, {s}, or {INTERCOM} to answer. When finished talking, press {OFF} or place the handset on the base unit or charger. For assistance, please visit http://www.panasonic.com/consumersupport Intercom Features Transferring a call Outside calls can be transferred between 2 handsets.
  • Page 32: Conference Calls

    L The outside call can be put on hold by pressing {HOLD} during a conference call. Communications between extensions are not suspended. Only the person who placed the call on hold can resume the conference by pressing {Conf}. For assistance, please visit http://www.panasonic.com/consumersupport...
  • Page 33: Programmable Settings

    Customer support Initial setting *1 If you program these settings using one of the handsets, you will not need to program the same item using the other handset. For assistance, please visit http://www.panasonic.com/consumersupport Sub-menu 1 Sub-menu 2 – Ringer volume...
  • Page 34: Programmable Settings

    Programmable Settings Note: L To exit programming, press {OFF} at any time. L To go back to the previous menu, press {<} or {Back}, or press {>} or {Select} while “(Go back)” is displayed. For assistance, please visit http://www.panasonic.com/consumersupport...
  • Page 35: Ringer Settings

    The handset will ring at the low level for intercom calls. For assistance, please visit http://www.panasonic.com/consumersupport Handset ringer tone You can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies.
  • Page 36: Handset Interrupt Tone

    {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select the desired setting. Press {Save}, then press {OFF}. For assistance, please visit http://www.panasonic.com/consumersupport Call options Auto talk When this feature is turned on, you can answer a call by lifting the handset off the base unit or charger without pressing {C}.
  • Page 37: Voice Enhancer

    “On” or “Off”. Press {Save}, then press {OFF}. L When turned on, “J” will be displayed. For assistance, please visit http://www.panasonic.com/consumersupport Programmable Settings Caller ID edit You can turn the Caller ID number auto edit feature (page 28) on or off. The default setting is ON.
  • Page 38: Display Options

    L If you select a language you cannot read, press {MENU} {0} {8} {1} {Save} to change the display language to English. For assistance, please visit http://www.panasonic.com/consumersupport Telephone settings Dialing mode If you cannot make calls, change this setting depending on your telephone line service.
  • Page 39: Line Mode

    {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select the desired setting. Press {Save}, then press {OFF}. For assistance, please visit http://www.panasonic.com/consumersupport Programmable Settings Other options Handset key tone You can select whether or not key tones are heard when keys are pressed.
  • Page 40: Time Adjustment

    1 minute. Handset: Press {OK}, then wait until the handset beeps. L Registration is complete. For assistance, please visit http://www.panasonic.com/consumersupport Time adjustment (Caller ID subscribers only) Using this feature, the unit’s date and time setting will be automatically adjusted when caller information is received.
  • Page 41: Programming Via Direct Commands

    {0} {4} auto edit Set dial mode {0} {5} {1} Set flash time {0} {5} {2} For assistance, please visit http://www.panasonic.com/consumersupport Programmable Settings Setting code {1}: Low {2}: Medium {3}: High {0}: Off {1}–{3}: Tone pattern 1–3 {4}–{7}: Melody pattern 1–4 {1}: On {2}: 2 times {0}: Off –...
  • Page 42 Handset registration {0} {0} Note: L If you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}. For assistance, please visit http://www.panasonic.com/consumersupport Setting code {1}: A {2}: B {2}–{7}: 2–7 rings {0}: Toll saver...
  • Page 43: Answering System Features

    Make sure the date and time have been set (page 16). L You can select the caller’s recording time (page 51). For assistance, please visit http://www.panasonic.com/consumersupport Answering System Features Recording your greeting message You can record your own greeting message (max.
  • Page 44: Erasing Your Greeting Message

    “Greeting only”: “Hello, we are not available now. Please call again. Thank you for your call.” To play back the pre-recorded greeting, press {GREETING CHECK}. For assistance, please visit http://www.panasonic.com/consumersupport Turning the answering system on/off ANSWER ON indicator {ANSWER ON} {<}, {>}...
  • Page 45: Listening To Messages

    L When you have no new messages, the unit will announce “No new messages. All message playback”, and will play back all messages. For assistance, please visit http://www.panasonic.com/consumersupport Answering System Features Note: L The display shows the message number during playback.
  • Page 46: Listening To Messages Using The Handset

    Press {OFF} when finished. Note: L Adjust the speaker or receiver volume using {V} or {^}. For assistance, please visit http://www.panasonic.com/consumersupport L At the end of the last message, the unit announces “End of final message”. Voice guidance If you do not press any buttons after the last message is played back, the unit’s...
  • Page 47: Memory Capacity

    L To edit the number before calling back, press {Edit} repeatedly to select the desired format (page 28), then press {Call}, {C}, or {s}. For assistance, please visit http://www.panasonic.com/consumersupport Answering System Features Memory capacity The total recording capacity (including your greeting message and caller messages) is about 15 minutes.
  • Page 48: Remote Operation

    L You can hang up at any time. L You can ignore the voice guidance and control the unit using remote commands. For assistance, please visit http://www.panasonic.com/consumersupport Voice guidance During remote operation, the unit’s voice guidance will prompt you to press {1} to perform a specific operation, or press {2} to listen to more available operations.
  • Page 49: Answering System Settings

    You can leave a message just as any outside caller can. Call your phone number, then press {*} to skip the greeting message and record your message after the beep. For assistance, please visit http://www.panasonic.com/consumersupport Answering System Features Answering system settings Remote code A remote code must be entered when operating the answering system remotely.
  • Page 50: Ring Count

    L To use this unit’s answering system rather than the Voice Mail service For assistance, please visit http://www.panasonic.com/consumersupport provided by your telephone company, please contact your telephone company to deactivate your Voice Mail service.
  • Page 51: Caller's Recording Time

    Note: L If message memory becomes full, the unit will automatically switch to the “Greeting only” mode. For assistance, please visit http://www.panasonic.com/consumersupport Answering System Features Message alert You can select whether or not the message indicator on the handset will flash when new messages have been recorded (page 45).
  • Page 52: Useful Information

    The base unit can be mounted on a wall phone plate. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2). Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit.
  • Page 53 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antennas. To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2).
  • Page 54: Charger Unit

    Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger (1). Slide it down (2) and to the right (3) until it is secure. For assistance, please visit http://www.panasonic.com/consumersupport 25.4 mm (1")
  • Page 55: Belt Clip

    For assistance, please visit http://www.panasonic.com/consumersupport Headset (optional) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for compatible headsets and ordering information. To connect an optional headset to the handset L Model shown is KX-TCA86.
  • Page 56: Error Messages

    Please lift up and try again. System is busy. Please try again later. For assistance, please visit http://www.panasonic.com/consumersupport Cause & solution L The called handset is in use. L The handset you tried to copy phonebook items to is in use.
  • Page 57: Troubleshooting

    Programmable settings Problem I cannot program items. While programming, the handset starts to ring. For assistance, please visit http://www.panasonic.com/consumersupport Cause & solution L Make sure that the battery is installed correctly (page 10). L Check the connections (page 9). L Fully charge the battery (page 11).
  • Page 58: Making/Answering Calls, Intercom

    L Raise the base unit antennas. L Turn on the clarity booster feature (page 20). L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack.
  • Page 59: Phonebook

    L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack.
  • Page 60: Answering System

    The unit does not record new messages. I cannot operate the answering system. For assistance, please visit http://www.panasonic.com/consumersupport Cause & solution L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 37).
  • Page 61: Battery Charge

    The handset display is blank. For assistance, please visit http://www.panasonic.com/consumersupport Cause & solution L A call is being received. Answer the call and start again from the beginning after hanging up. L New messages have been recorded. Listen to the new messages (page 45) or turn the message alert off (page 51).
  • Page 62: Power Failure

    Useful Information Power failure Problem The unit will not function. For assistance, please visit http://www.panasonic.com/consumersupport Cause & solution L This product is not designed to make calls in the event of a power failure. We recommend connecting a standard telephone to the same telephone line in the event that emergency calls need to be made during a power failure (page 9).
  • Page 63: Fcc And Other Information

    But if advance notice isn’t practical, the telephone company will For assistance, please visit http://www.panasonic.com/consumersupport Useful Information notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
  • Page 64 Privacy of communications may not be ensured when using this phone. For assistance, please visit http://www.panasonic.com/consumersupport CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this...
  • Page 65 Other non- tested belt-clips or similar body-worn accessories may not comply and must be avoided. The base and handset units must not be co-located or operated in conjunction with any other antenna or transmitter. For assistance, please visit http://www.panasonic.com/consumersupport...
  • Page 66: Specifications

    Approx. 170 g (0.37 lb.) Power supply: Ni-MH battery (3.6 V, 830 mAh) Security codes: 1,000,000 For assistance, please visit http://www.panasonic.com/consumersupport Charger unit Operating environment: 5 °C – 40 °C (41 °F – 104 °F) Dimensions: Approx. height 71 mm x width 88 mm x...
  • Page 67: Warranty

    Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (7262).
  • Page 68 Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. For assistance, please visit http://www.panasonic.com/consumersupport...
  • Page 69: Customer Services

    Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com...
  • Page 70: Index

    E Erasing all messages: 45, 46, 48 Erasing a message: 45, 46, 48 Error messages: 56 Extension number: 31 F FCC and other information: 63 For assistance, please visit http://www.panasonic.com/consumersupport Flash button: 21 Flash time: 38 Function menu Direct commands: 41...
  • Page 71 V VE (voice enhancer): 20 Voice enhancer: 20, 37 Voice guidance: 46, 48 Volume control Base unit: 45 Handset receiver: 17 Handset speaker: 17 W Wall mounting Base unit: 52 Charger unit: 54 Warranty: 67 For assistance, please visit http://www.panasonic.com/consumersupport Index...
  • Page 72 L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.

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